Senior Technical Writer

Fortuna is seeking an experienced Senior Professional Technical Writer to join a long-term, fully remote engagement supporting documentation development for enterprise-level applications and systems. This individual will work closely with technical teams to translate complex data into accessible and organized documentation for both internal and external users. The role spans content creation, planning, and leadership in documentation efforts across the software development lifecycle.

Position: Senior Professional Technical Writer
Worksite: Teleworker/Offsite - USA (Massachusetts preferred)
Work Schedule: Full-time | Remote | Must be available during standard business hours (EST)
Compensation:
Contract Length: June 9, 2025 - June 30, 2027

WHAT WE OFFER:

• Paid sick leave based on state regulations after 90 days of employment

• Medical, dental, and vision offered after a waiting period (60% paid by Fortuna)

• Free TeleMedicine and Mental Health for all employees and their families

• Additional voluntary benefits such as Group Life Insurance, Accidental Insurance, Critical Care, and Short-Term Disability

WHAT YOU'LL DO:

• Research, write, edit, and proofread complex technical content for manuals, procedures, specifications, and help systems

• Translate highly technical information into user-friendly documentation for various audiences

• Determine documentation scope, timeline, and resource requirements for new and existing projects

• Interview programmers, engineers, and other stakeholders to gather in-depth information

• Compile system and software documentation packages including logic diagrams, sample inputs/outputs, and procedural guides

• Develop and maintain online help files and user guides

• Establish and maintain style guidelines and standards for all technical writing deliverables

• Provide leadership and mentoring to junior writers and support staff

WHAT YOU'LL BRING:

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience (Communications, Journalism, or Technical Writing preferred)

• 6+ years of experience in technical writing for software or systems environments

• Proficiency with desktop publishing, word processing, and online documentation tools

• Strong command of writing style, grammar, sentence structure, and document organization

• Experience working with company-specific software products (preferred but not required)

Other Qualifications:

• Excellent communication, editing, and proofreading skills

• Ability to synthesize and simplify complex technical data for general users

• Self-starter with the ability to work independently and collaboratively

• Strong personal computer skills and familiarity with business solutions software

Note: This is a remote position supporting teams based in Massachusetts. Candidate must be available during normal business hours (Eastern Time).

Fortuna operates as a staffing agency that sources, screens and presents potential candidates for employment opportunities on behalf of our clients.

Career Site: www.gofortuna.com