Field Chief Technology Officer

Who We Are

Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.   Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.   Founded in 2016 with more than $460M in funding raised to date, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 28,000+ customers across 70+ countries.

Overview

The Field CTO at Verkada is a key leader who bridges the gap between technology and business strategy, working across internal teams, customers, and partners to drive innovation and adoption of Verkada’s solutions. By providing technical leadership, influencing product strategy, and delivering tailored solutions, the Field CTO ensures Verkada remains at the forefront of hybrid cloud physical security.

This role will report directly to the VP of Solutions Engineering. It requires a collaborative, customer-focused, and technically proficient individual who thrives on solving real-world security challenges while promoting Verkada’s mission to revolutionize physical security.

Key Responsibilities

Customer Engagement

• Solution Design: Develop and present tailored solutions, including network security recommendations, physical security deployments, cloud security and LTE implementations.
• Technical Advocacy: Act as a trusted advisor, articulating the value-added benefits of Verkada’s solutions, addressing objections and securing technical wins.
• Strategic Collaboration: Partner with Account Managers and Solutions Engineers to create and execute territory strategies that align Verkada’s solutions with customer needs. 
• Tailored Communication: Effectively present Verkada solutions to a range of audiences, from Executive Briefings targeting C-level executives to loss prevention managers and IT directors.
• Public Speaking: Command large audiences by speaking at internal and external conferences.
• Travel: ~50% travel required.

Technical Leadership & Product Adoption

• Subject Matter Expertise: Serve as the go-to authority on Verkada’s full suite of products, educating customers, partners, and internal teams on their features and integrations.
• Thought Leadership: Stay informed on industry trends in security and IoT by attending and presenting at strategic conferences, driving thought leadership within the market.
• Content Development: Write technical content to promote Verkada’s products and capabilities.
• Product Advocacy: You are a product expert, leading training sessions for partners, customers, and employees on the latest Verkada offerings.

Scaling & Enablement

• Tools & Training: Create scalable resources, such as industry best practice guides, to accelerate customer onboarding and deployment.
• Process Optimization: Define success metrics and refine strategies to improve product adoption and customer satisfaction.
• Developer Ecosystem: Advocate for APIs, 3rd-party integrations and SDKs to enhance customer solutions and experiences.

Sales Enablement

• Territory Strategy: Collaborate with sales teams to develop regional strategies that align technical capabilities with customer requirements.
• Customer Success: Support sales efforts by presenting technical solutions, overcoming objections, and ensuring alignment with customer goals.

Qualifications

Education & Experience

• Degree: Bachelor’s degree in Computer Science, Computer Engineering, IT, Networking, or a related field from an accredited university.
• Experience: 8+ years as a Sales Engineer, Solutions Architect, or similar role, with a proven track record working with Fortune 500 companies and Global Customers. Experience working for a technology vendor in a field CTO role preferred.
• Certifications (Preferred): AWS, CCNA, CCDA, CCNP, CEH, Security+ Network+, Microsoft certifications, and other industry certifications will be cons