Customer Quality Manager Large Scale Medium Voltage

<p>Your contribution to the big picture</p> <p> </p> <ul> <li>Lead quality activities in providing complete problem resolution of product failures </li> <li>Initiate, manage and track the verification process of product problems or failures, initiating, participating and driving corrective actions, utilizing the 8d step process</li> <li>Coordinate remedial actions with Supplier Quality Engineers, Production Quality, Engineering, Field Service personnel as required in resolving product quality issues</li> <li> <p>Participation as a leader/team member of Lean, continuous improvement, 5W’s, Pareto, Ishikawa and Kaizen initiatives and projects on multi-disciplinary teams for corrective and preventive action</p> </li> <li>Interface with international colleagues in the continuous improvement of product quality</li> </ul> <p>Your skills are needed</p> <p> </p> <ul> <li>A bachelor’s degree Mechanical, Electrical, Quality, Materials, or Industrial Technology is desirable.</li> <li>Minimum 5 years of professional experience in after sales quality management of hardware, electrotecnical or system products</li> <li>Leading customer meetings requiring project management skills, presentation skills, and action item follow through, with focus on customer satisfaction (internal/external). Ability to present information to formal mid- and high-level management boards on quality issues.</li> <li>Strong skills in office suite: Word, Excel, PowerPoint, Teams, Planner, e.g.</li> <li>Acts with an entrepreneurial mindset</li> <li>German &amp; English (minimum B2 - C1 preferred)</li> </ul> <p> </p> <p>#bethechange We look forward to receiving your application.<br/> <br/> Your contact is Katharina Passolt | HR Global Recruiting | Telephone: +49 561 9522-0</p>   <p>∗ SMA is committed to diversity and equal opportunity - unattached of gender, age, origin, religion, disability or sexual orientation.</p>