Exempt to Permanent - Communications Specialist (9252) – Citywide (160292)

Company Description

This posting has been amended for change in announcement closing date on October 1, 2025. 

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam.

If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification, they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest

Exam Type: Class Based Test

• Application Opening: September 26, 2025
• Application Deadline: The final day to apply is October 10, 2025.
• Compensation Range: $118,196 - $158,366 Yearly https://careers.sf.gov/classifications/?classCode=9252&setId=COMMN
• List ID: ETP-9252-160292; 

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the Communication Specialist (9252) classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

In addition to establishing a career with purpose and opportunity for professional growth, the City offers excellent benefits that include competitive salaries; medical, dental, and vision insurance; defined benefit retirement plan; deferred compensation plan; long-term disability insurance; life insurance; and a generous paid time off package.

Come explore first-hand the many opportunities that the City and County of San Francisco has to offer.

Job Description

The 9252 Communications Specialist is used by the Humans Services Agency (HSA), Public Utilities Commission (PUC), and the Assessor-Recorder department (ASR). Under general supervision, the Communications Specialist performs a variety of specialized technical duties that may include helping to plan, implement and coordinate communications programs for the Department and additional related activities as assigned. This role supports one of Department program areas as its Communications Lead in the development, planning, implementation, and coordination of a multi-channel communications strategy in support of that program’s goals. As a Communications Specialist, key responsibilities include creating, updating, editing, and disseminating content and messaging to external audiences (e.g. Department clients, community partners, grantees, City partners, etc.) and internal stakeholders (e.g. Department employees across divisions and teams) on multiple channels (i.e. print, electronic, social media, web, mobile, broadcast, etc.), creating broad public awareness, and understanding and effectively communicating the Department policies and programs.

ESSENTIAL TASKS & DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Manages and administers all Department websites and mobile applications, including all creative, technical, and content-related issues regarding the site, to ensure they are accurate, timely, functioning, and fresh.

2. Manages and administers related contracts to ensure they are in compliance with City contracting procedures and requirements.

3. Creates and develops informative, user-friendly, customer-focused, and visually compelling content across all distribution channels (i.e. websites, social media, mobile-applications, broadcast, video, photography, and print marketing collateral) for internal and external communications.

4. Develops public relations and digital marketing programs that support the Department’s brand strategy objectives, engage the public, and identify innovative methods to bring targeted messages to market.

5. Researches and analyzes industry practices and procedures, pertinent legislation, and issues dealing with the community; prepares proposals for improvements related to co