Jobs and Careers
About the role
Provide administrative support for the division Customer Communication manager and the Customer Communications department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Provide administrative support for the division Customer Communication manager and department team with a positive attitude and commitment to achieving team goals
- Review and respond to donation/solicitation requests, execute donations
- Reconcile department/account credit cards and budgets, write purchase orders, and keep supervisor informed of expenses
- Process applications, manage and respond to customer questions and manage payout of charitable giving program
- Manage gift card requests, orders and questions
- Serves as a communication link between division Customer Communications, Kroger stores, community and vendor partners
- Manage and coordinate promotions/events with community partners and vendors
- Analyze department processes and functions to identify efficiency and savings
- Participate in group meetings; take and disseminate notes to associates
- Communicate and resolve customer comments, concerns, and inquiries that are received
- Manage and coordinate contract elements and deliverables with community partners and vendors
- Assist in coordinating corporate conferences, catering, procure meeting spaces, and manage PowerPoint presentations
- Maintain flexibility to work overtime on an occasional basis
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- High school diploma or general education degree (GED), plus a minimum of 3 years' experience as an administrative assistant; or combination of relevant education and experience
- Ability to prioritize tasks, resources and schedules
- Excellent administrative, communication, and organizational skill with high attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Familiarity with industry/technical terms and processes
- Advanced proficiency in Microsoft Office
Desired
- Any prior experience in administrative support
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
- Provide administrative support for the division Customer Communication manager and department team with a positive attitude and commitment to achieving team goals
- Review and respond to donation/solicitation requests, execute donations
- Reconcile department/account credit cards and budgets, write purchase orders, and keep supervisor informed of expenses
- Process applications, manage and respond to customer questions and manage payout of charitable giving program
- Manage gift card requests, orders and questions
- Serves as a communication link between division Customer Communications, Kroger stores, community and vendor partners
- Manage and coordinate promotions/events with community partners and vendors
- Analyze department processes and functions to identify efficiency and savings
- Participate in group meetings; take and disseminate notes to associates
- Communicate and resolve customer comments, concerns, and inquiries that are received
- Manage and coordinate contract elements and deliverables with community partners and vendors
- Assist in coordinating corporate conferences, catering, procure meeting spaces, and manage PowerPoint presentations
- Maintain flexibility to work overtime on an occasional basis
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- High school diploma or general education degree (GED), plus a minimum of 3 years' experience as an administrative assistant; or combination of relevant education and experience
- Ability to prioritize tasks, resources and schedules
- Excellent administrative, communication, and organizational skill with high attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Familiarity with industry/technical terms and processes
- Advanced proficiency in Microsoft Office
Desired
- Any prior experience in administrative support
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
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