Senior Technical Architect, Professional Services

<h1><strong>About Workato</strong></h1> <p>Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. </p> <p>Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly <a href="https://academy.workato.com/quickstart-introduction">automate workflows</a> across any apps and databases.</p> <p>We’re proud to be named a leader by both <a href="https://resources.workato.com/forrester-wave-ipaas/">Forrester</a> and <a href="https://discover.workato.com/gartner-ipaas-mq/p/1">Gartner</a> and trusted by 7,000+ of the world's top brands such as <a href="https://blog.workato.com/2019/09/box-workflow-automation/#.XysqY5NKjlw">Box</a>, <a href="https://blog.workato.com/2018/12/how-grab-asias-hottest-startup-has-saved-3000-man-hours-with-chatops-and-automation/#.Xys-i_gzblx">Grab</a>, <a href="https://medium.com/slack-developer-blog/slack-on-slack-delivering-impactful-internal-products-9f3e62403492">Slack</a>, and more. But what is most exciting is that this is only the beginning. </p> <h1><strong>Why join us?</strong></h1> <p>Ultimately, Workato believes in fostering a <strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong>. We are driven by <strong>innovation </strong>and looking for<strong> team players </strong>who want to actively build our company. </p> <p>But, we also believe in <strong>balancing productivity with self-care</strong>. That’s why we offer all of our employees a vibrant and dynamic work environment <a href="http://www.workato.com/careers">along with a multitude of benefits</a> they can enjoy inside and outside of their work lives. </p> <p>If this sounds right up your alley, please submit an application. We look forward to getting to know you!</p> <p>Also, feel free to check out why:</p> <ul> <li> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12">Business Insider</a> named us an “enterprise startup to bet your career on”</p> </li> <li> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941">Forbes’ Cloud 100</a> recognized us as one of the top 100 private cloud companies in the world</p> </li> <li> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html">Deloitte Tech Fast 500</a> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/">Quartz</a> ranked us the #1 best company for remote workers</p> </li> </ul><h1><strong>Responsibilities</strong></h1> <p>We are looking for an experienced <strong>Technical Architect</strong> to join our Professional Services team. This role plays an integral role in guiding our customers on automation best practices, architecture patterns, governance processes, and helping them scale their automation practice through initial and expansion services engagements.</p> <ul> <li> <p>Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities.</p> </li> <li> <p>Through professional services engagements, you will:</p> </li> <ul> <li> <p>Lead business requirements sessions</p> </li> <li> <p>Develop architectural designs for customer integrations and automations</p> </li> <li> <p>Conduct recipe reviews</p> </li> <li> <p>Advise on unit testing best practices</p> </li> <li> <p>Advise on integration testing and user acceptance testing best practices</p> </li> <li> <p>Conduct production readiness assessments</p> </li> <li> <p>Advise on production deployment procedures</p> </li> <li> <p>Conduct post-live deployment health checks and guidance on recipe and process optimizations</p> </li> <li> <p>Provide thorough knowledge transfer to customer and partner teams</p> </li> <li> <p>Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations.</p> </li> </ul> <li> <p>Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements.</p> </li> <li> <p>Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform.</p> </li> <li> <p>Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team.</p> </li> <li> <p>Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them w