Human Resource Manager (31182)

About St. John’s Community Services

As one of the oldest non-profit organizations founded in the District of Columbia, St. John’s Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind.  We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.  

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. It’s why we exist.  Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What are we looking for? 

We want to add a Human Resources Manager (HRM) to our human resources team. As the HRM, you will lead and direct the routine functions of the HR department for your assigned location. You will work collaboratively with the department's HR Generalists and Recruiters to ensure that the department provides an inviting culture and outstanding customer service by treating employees with integrity and professionalism in a timely manner. To uphold the mission and vision of SJCS, it will be your responsibility to provide HR guidance to your assigned State Director to meet the state’s regulatory needs. You will work alongside and report directly to the Director of Human Resources.

Your overall essential responsibilities will be the following:

• Oversees the daily workflow of the department.
• Handles discipline and termination of employees per company policy.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances, such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations; recommends best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Recruit, interview, hire, and train new staff as needed for the department and the agency when a recruiter is unavailable, e.g., on vacation, sick, or vacant role, etc.
• Performs other duties as assigned.

You will catch our eye if you have the following knowledge, skills, and abilities:

• Excellent verbal and written communication skills.  
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidential