Showroom Associate - Fulltime

Description

WHAT YOU WILL DO

WHO WE ARE:

Samuel & Sons has enjoyed more than three quarters of a century of making the impossible possible. And along the way, we've never lost sight of what matters most - the people who've helped us get where we are and the close-knit family feeling that encourages each of us to do our best. Samuel & Sons people have the drive to overcome any obstacle and the spirit to take on any challenge. As a family-owned company with an immense appreciation for its employees, Samuel & Sons is a great place to work. The opportunities are yours for the taking. And the benefits are among the best in the industry. Samuel & Sons continues to maintain its competitive advantage, achieve superior customer satisfaction and improve the overall company performance by creating an inclusive workplace that empowers each employee to make valuable contributions, be as unique as they are, and promote reaching their fullest potential. Samuel & Sons appreciates the rich diversity of the people in the communities where we work. Therefore, we aim to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued and all may contribute to the success of the organization.

Our Core Values

• We are CUSTOMERCENTRIC: The customer is at the heart of everything we do.
• We are HUMAN: See people as people deserving of our trust, respect, and integrity.
• We are UNITED: A community that supports each other through individual perspectives and collaboration.
• We are PASSIONATE: Driven and committed to being better every day.
• We PUSH BOUNDARIES: Move beyond what is by challenging assumptions and embracing change

ABOUT THE ROLE

The Showroom Associate role is a full-time position that supports the daily operations of the NY showroom, ensuring a seamless and elevated client experience in a luxury trade environment. Serving as a counterpart to the Senior Stock Associate, this role is responsible for managing sample inventory, fulfilling and shipping requests, and maintaining showroom presentation standards.

This individual will also assist clients as needed with trim selection, sample orders, and pickups. The role requires strong organization, adaptability, and the ability to balance stockroom, operational, and client-facing responsibilities. The ideal candidate is a team player with a passion for design and a commitment to exceptional service.

WHAT YOU WILL DO

• Serve as a reliable counterpart to the Senior Stock Associate, supporting showroom and 983 building operations
• Prepare, fulfill, and ship New York showroom and regional sample requests
• Manage memo sample tray inventory and assist with biannual cycle counts
• Restock and organize sample inventory, including replenishment stock
• Receive, inspect, and process incoming shipments, including new collections and display items
• Remove discontinued items from inventory and showroom floor, maintaining accurate records
• Maintain a clean, organized showroom aligned with luxury presentation standards, including sales tools and displays
• Partner with the sales team to support operations, enhance client experience, and drive sales
• Communicate effectively with clients, internal teams, and leadership; escalate issues as needed
• Manage shipping, receiving, and stock checks accurately and on time
• Adapt quickly between stockroom, operational, and client-facing responsibilities in a fast-paced environment
• Assist clients with trim selections, sample orders, and pickups with professionalism
• Other duties as assigned by Senior Management

Requirements

WHAT WE’RE LOOKING FOR

Education & Experience

• High School Diploma or GED required

Technical Skills

• Computer proficiency, including Microsoft Office Applications, Microsoft Outlook Teams, and Zoom
• Experience managing email communications & professional correspondence

Soft Skills

• Strong organizational skills with the ability to manage multiple priorities
• Ability to prioritize effectively in a fast-paced environment
• Team-oriented mindset with a collaborative approach to work
• Professional presentation in personal conduct, work output, and product handling
• Interest in interior design, luxury