COD Case Manager, Desert Programs

Position Title: COD Case Manager

Organization: Jewish Family Service of San Diego

Department: Desert Programs

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Fully Onsite

Reports To: Outreach Supervisor

Pay Range: $21-$22.04/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Outreach team as the College of the Desert Case Manager. In this role, you have the opportunity to use your organizational skills and case management experience to make a meaningful difference in your community and help change lives across Riverside and San Bernardino Counties. The COD Case Manager plays an integral role on the team and supports the entire agency by striving to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community.  This position reports directly to the Program Manager and works closely with the College of the Desert Staff and the rest of the outreach team.

Responsibilities:

• Assess displaced client and family needs in the field on College of the Desert Campuses and in the outreach office
• Develop comprehensive care plans for families to become self-sufficient
• Services needed Coordination
• Develop links with a continuum of service providers and agencies
• Maintain up-to-date client records
• Provide crisis and/or short-term counseling
• Provide information and referral to community and staff
• Engage in outreach activities both in the office and out in the field
• Ensure compliance with all Department of Housing and Urban Development policies.
• Interact regularly with other service providers
• Assist as needed with food donation pick-up and delivery

Skills/Experience/Abilities That Are a Must-Have:

• Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
• Must be able to pass a Livescan, background check and drug test
• Must possess a current driver’s license, Insurance, reliable car and have a clean driving record. This job requires 80 – 90% travel around the Coachella Valley.
• Strong crisis intervention and honed assessment skills, including high risk issues
• Extensive knowledge of Coachella Valley community resources
• Ability to work independently as well as in a team
• Capacity to form professional relationships with clients and maintain appropriate boundaries
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
• Good to excellent spelling, grammar and written communication skills
• Excellent telephone and oral communication skills
• Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
• Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
• Ability to analyze data
• Ability to deal with problems involving several variables
• Proficiency in Word, Excel and Outlook
• Ability to write clear concise e-mails

Skills/Abilities We’d Like You to Have:

• Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
• 2+ years’ experience in Social Work or related field or equivalent work experience
• Must be able to pass a Livescan, background check and drug test
• 2+ years’ experience providing case management services preferred
• Knowledge of and experience with motivational