People Operations Generalist

Who We AreButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our fourth year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.
We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We’re always looking for outstanding people to join our mission! 
About the PositionThe People Operations Generalist plays a critical role in delivering a consistent, high-quality employee experience across the full employee lifecycle. This role operates at the intersection of service, systems, and compliance — ensuring our people processes run smoothly while supporting employees and managers with clarity, responsiveness, and sound judgment. As a core member of the People team, the Generalist manages day-to-day operations including onboarding, people data management, policy guidance, and office support. They are a key executor on our systems, processes and policies, and ensure compliance with applicable employment laws and internal policies.  

Responsibilities

• Serve as primary administrator for Workday, including data integrity, system updates, reporting, workflow management, and user support 
• Manage immigration processes in partnership with external counsel, including documentation tracking, compliance monitoring, and employee communication 
• Oversee end-to-end onboarding operations, including I-9 compliance, background checks, new hire communications, scheduling, and coordination with department leaders to ensure effective functional onboarding 
• Coordinate logistics and operational support for in-office and remote events, quarterly on-sites, leadership quarterly meetings, and annual company summits and other major people-related events 
• Maintain and update COOP (Continuity of Operations Plan) documentation to ensure organizational readiness 
• Manage employee access logistics, including key card ordering and coordination with facilities (e.g., gym access) 
• Execute on our employee recognition programs 
• Support with office management – inventory ordering and stocking, general office requests as needed. 
• Manage TravelPerk – our travel platform. 
• Support Talent Acquisition team with administrative tasks that may range from scheduling and coordination to support with job descriptions and postings. 

Requirements

• Ability and willingness to commute to our office in Watertown, MA 2-3 days a week
• Interest in People Operations or related field, HR experience a plus
• Strong communication skills
• Strong attention to detail
• Comfort level handling confidential or sensitive information
• Ability to pivot quickly in a fast-paced environment
• Ability to synthesize data at a high level
• Systems thinker - experience with WorkDay or similar HRIS platform preferred

What We OfferOur Values We are a mission-driven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe/comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here! We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world.
Benefits•Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits•Financial: 401(k) with generous employer match•Annual bonus based on company performance•Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance•Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp•Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement•Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more
ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hir