IT Systems Administrator - Kirkland, WA

Position Title: IT Systems Administrator

Base Salary: $80,000 to $112,500 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The IT Systems Administrator will be responsible for maintaining, upgrading, and managing our software. The ideal candidate will support Level I & Level II staff, desktop operating system images, virtual desktop interfaces, mobile devices, mobile device software and apply advanced technical knowledge to identify and resolve complex problems. This role will be responsible for the integrity & support of a variety of IT-related systems.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Device & Endpoint Management

· Manage and support all aspects of Ziply Fiber’s MDM Solution, Intune. This includes enrollment, compliance and software distribution to Mobile, Tablets, MacOS Devices and Workstations.

· Manage monthly patching cycle for workstations, and MacOS Devices stay within Security policies.

· Perform re