Software Engineering Manager II, Consumer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success.  Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.  We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.  We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

Outcomes and Activities:

• Leads and mentors team members on essential agile and product mindset tenets including early learning, self-organized teams, cross functionality, customer obsession, outcome focused, incremental delivery and test driven.
• Participates in work planning processes to ensure the most important work is aligned to the appropriate team, that work is broken down enough that outcomes can be delivered incrementally. 
• Leads and mentors cross functional team members on building world class products that deliver customer delight and business value
• Designs solutions to meet requirements for initiatives involving multiple team applications as well as applications owned by other teams.
• Supports delivery teams to ensure process and technology standards are consistently followed to enable consistent delivery of value.
• Develops and tracks delivery metrics while monitoring technical health of the product, informs progress toward delivery goals, and provides support appropriately when needed.
• Builds effective teams by ensuring you have the right people and setting clear expectations
• Monitors and evaluates team performance and continuously coach and mentor team members
• Sets up your team for operational success by having a sound understanding on the system ecosystem, architecture, technologies and system domains and how these are used to achieve business outcomes.
• Is an active participant in on-call escalation and incident management

Competencies: The following items detail how you will be successful in this role.

• Development: Develops solutions using standards and best practices of the applications language.  Writes code that implements the design that is testable, extensible, efficient and maintainable.
• Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.
• Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understandable solutions. Ability to accurately estimate based on requirements.
• Technical Domain: Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.

Requirements:

• Bachelor’s Degree or equivalent experience.
• Minimum of 5 years’ experience leading engineering teams.
• Proven experience in technical leadership, capable of providing mentorship, cross-functional project execution, setting and executing on technical vision and strategy
• Extensive experience implementing Agile and DevOps practices including but not limited to test driven, incremental releases, continuous integration, and deployment pipeline automation.
• Experience in microservices design strategies and implementation including migration planning, service granularity, interservice communication, traceability, orchestration, and failure isolation
• Experience with Cloud migrations and working in a mixed on-prem / cloud environment (container orchestration, security, serverless)

Preferred Experience:

• 4 years’ experience of leading initiatives in a Java ecosystem
• Architecting and building solutions in AWS using EKS, Lambda, S3, and/or Aurora
• Track record of identifying opportunities to improve