Senior Analyst, Laboratory Optimization
The Aspen Group (TAG)About the role
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Laboratory Optimization.
Summary:
The Senior Analyst, Laboratory Optimization role drives laboratory efficiency and profitability for the Aspen Dental branded practices, with a focus on using data analysis and operational insight and best practices to help practice owners make informed decisions to ensure patients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders to advise on operational planning to support Aspen’s aggressive growth goals.
Essential Functions, Job Duties & Responsibilities:
Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared .
Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement .
Provides weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.
Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.
Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.
Partners with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level.
Drives end to end continuous improvement to achieve denture KPI goals.
Provide strategic feedback and coaching to office teams to drive initiative performance.
Develops job aids, email templates, and stakeholder-specific reporting decks (
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