Director, Technical Consulting Services & Sales

OVERVIEW

****This position will be remote. Prefer candidates in the East or Central time zones. Travel would be about 15% to 20% in North America with some international travel required. 

 

ATS’ Reliability Center of Excellence (RE COE) is a change-leading team that drives the delivery of high value asset management and reliability engineering services to our customers worldwide. The organization is a dynamic, fast-growing business, offering an exciting opportunity for a highly motivated individual to lead overall sales efforts in an area that is critical to the success of ATS Global Services.  

 

The Director, Consulting Service & Sales will lead the strategic direction, execution and sales of technical engineering consulting service sales initiatives to expand our reliability and asset management technical consulting services across a range of manufacturing sectors. This role is responsible for driving revenue growth and developing strong relationships with key clients and stakeholders.

RESPONSIBILITIES

Strategic Leadership:
•    Develop and implement comprehensive sales strategies and processes to achieve revenue and growth targets.
•    Understand, interpret, and rapidly respond to market changes by adjusting strategies and priorities in a fast transformative environment.
•    Collaborate with executive leadership to align sales objectives with the company's overall business strategy.
Sales Management:
•    Establish and monitor key performance indicators (KPIs) to ensure the team meets or exceeds sales targets.
•    Assess and provide a recommendation for the organizational structure of the asset management & reliability sales group.
•    Build sales team to align and scale with strategic growth objectives of the business 
•    Oversee the recruitment, training, and development of future  team members.

•    Ability to be hands on with sales process and functions. 

•    Penetrate key accounts and new logos.

•   Manage client experience at the enterprise level. 

•    Ability to data mine in Salesforce for leads.

•    Develop a sales funnel and sales process from scratch.

•    Industry experience relating to engineering/technical consulting services.

Client Relationship Management:
•    Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers within client organizations.
•    Ability to engage in consultative selling, understanding the client's needs, and providing both standard and tailored solutions that address their specific reliability and asset management challenges.
•    Communicate complex technical concepts in a clear and compelling manner. Ability to present data driven insights and use data analytics to demonstrate the ROI of reliability engineering solutions in sales pitches and proposals.
•    Negotiate and close high-value contracts, ensuring customer satisfaction and loyalty.
Market Analysis and Reporting:
•    Conduct market research to stay informed about industry trends, competitive landscape, and emerging opportunities.
•    Research, monitor and evaluate sales patterns, suggesting adjustments to business or commercial strategy as required.
•    Prepare and present regular sales forecasts, performance reports, and strategic plans to the executive team.
•    Utilize CRM systems to manage sales pipeline and track progress.
Collaboration and Innovation:
•    Work closely with internal departments such as product development, marketing, and customer service to ensure a cohesive approach to client solutions.
•    Work closely with Operations Managers to remain current with customer needs and evolving project requirements. 
•    Strategic participation in key account Project Status updates.
•    Drive innovation by identifying new value-add solutions and services that meet market demands. 
•    Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
 

QUALIFICATIONS

•    A post-secondary diploma or degree in business/ economics, engineering, or comparable technical field of study. 
•    CMRP or similar Reliability/Asset Management Certification. 
•    Demonstrated track record of developing and effectively implementing technical or consulting sales strategies, business plans, forecasts, and budgets, and driving sales results above market growth in an After Services environment. 
•    Proven experience in managing, building, mentoring, motivating and leading high-performing teams and attracting and retaining top talent. 
•    Sales experience within enterprise, global organizations coupled with proven experience in developing transformative and effecti