Director of Memory Care

Description

Lead With Purpose at the Barclay at Tuckahoe

QSL Management is one of the fastest-growing senior living companies in the industry—and we’re just getting started. Our mission is to provide luxurious, resort-style homes where seniors can thrive in an environment centered around wellness, security, longevity, family, joy, and self-worth.

We believe our team members deserve the same level of care and support we provide our residents. That’s why we foster a workplace where growth, purpose, and passion come together. If you lead with Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, you’ll feel right at home here.

We are currently seeking a compassionate, creative Director of Memory Care to join our team. This role is ideal for someone who is passionate about enriching the lives of memory-impaired residents through thoughtful programming, individualized engagement, and empathetic leadership.

Why You’ll Love Working With Us

• Competitive pay
• Excellent benefits package
• Supportive, team-oriented work environment
• A purpose-driven role where your dedication supports residents’ emotional, cognitive, and social wellbeing
• Opportunities for professional growth in a rapidly expanding organization

Primary Responsibilities of the Director of Memory Care

Operations & Department Management

• Represent the Memory Care Neighborhood in daily staffing meetings, ensuring effective communication between wellness and memory care employees across all shifts
• Maintain compliance with state and federal regulations; participate in regulatory surveys and reviews as requested, and respond to state requests for information within required time limits, notifying leadership of any agency requests.
• Adhere to the Resident Bill of Rights and promote dignity and respect among all residents and caregivers.
• Lead and/or attend in-service and monthly staff meetings, and meet all state training requirements for the position.
• Maintain working knowledge of fire and disaster plans and individual responsibilities under emergency conditions, reporting to work per schedule and company policies, including during severe weather.
• Continuously expand knowledge of activity programs for older adults with moderate to severe memory impairments in a long-term care setting.
• Maintain an organized filing system for the Memory Care Department and control expenses for activity supplies, durable medical equipment, and engagement vendors.

Resident Services & Continuity of Care

• Accomplish all duties observing appropriate safety practices, and delegate tasks to qualified staff according to state law and regulations.
• Recognize changes in residents’ conditions, report promptly to the Director of Wellness, communicate with families as appropriate, and notify the physician per company policy.
• In collaboration with the Director and Assistant Director of Wellness, develop personalized service plans reflecting each resident’s preferences; document care, monitor health status, ensure social worker services are provided, and connect families with information and support groups.
• Manage resident move-ins, advocacy meetings, and care plan meetings with residents and families per state and company guidelines.
• Deliver a structured, daily activity program that supports joy, compassion, and creativity, and is appropriate for persons with Dementia and/or Alzheimer’s Disease. Lead, train, and assign activity programs to Personal Assistants per shift, including delivery of our exclusive Reunion program under the direction of the Director of Wellness.
• Oversee the monthly Memory Care calendar, ensuring all aspects of the QSLM “Walk With Me” program are utilized daily.
• Using the iN2L program, ensure proper daily usage, including activities and one-on-one profiles built around individual residents’ needs.
• Manage monthly family communication—including newsletters with prior-month activities, photos, and upcoming events—per QSL Management expectations.
• Utilize Memory Care progress notes and communication forms effectively and in a timely manner.
• Provide training and orientation for new employees, monitor completion of monthly computerized training, and ensure all staff complete required Alzheimer’s care training with documentation maintained in personnel files.
• Consult with wellness leadership to determine whether treatments require external resources (home health, outpatient rehab, hospice, DME) or discharge to a higher level of care.
• Observe for and immediately respond to any suspected, alleged, or actual resident abuse, neglect, or exploitation according to company po