Senior IT Operations Specialist (F/M)- Paris/Lyon

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

✨ In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

Context & Mission

LumApps is scaling globally and consolidating its IT landscape following the Beekeeper merger, with additional acquisitions to come.

Our current challenge is clear: Scale our IT infrastructure and security without scaling manual work.

We are looking for a senior, autonomous IT Operations Specialist to take ownership of our most critical foundations:

Identity, device management, access governance, and automation.

This is a hands-on, high-impact role, reporting to Loris Pittner, with strong ownership on structuring and industrializing our IT operations.

What you will own

Identity & Access Management

• Own and govern Okta (SSO, SAML, Workflows, APIs)

• Design and automate joiner / mover / leaver workflows via HRIS

• Ensure identity consistency across LumApps & Beekeeper environments

• Reduce access-related incidents and manual interventions

Device & Fleet Management

• Act as technical lead for the migration to FleetDM

• Define and enforce security policies across macOS, Linux, Windows

• Ensure fleet visibility, compliance, and reliability at scale

Automation & Reliability

• Identify operational toil and eliminate it through automation

• Build scripts and workflows (Python, Bash, no-code when relevant)

• Improve reliability, security, and internal IT experience

Governance & Security

• Audit and reduce Shadow IT

• Secure Google Workspace (access, policies, governance)

• Contribute to a security-by-design approach across IT operations

What success looks like

First 3 months

• Fully onboarded on LumApps & Beekeeper IT environments

• Clear understanding of identity, fleet, and access architecture

• First automation wins delivered

• Active contributor to IT operations, with regular alignment with Loris

First 6 months

• Ownership of IAM and MDM workstreams

• FleetDM migration well underway or completed

• Reduced manual access/device operations