Senior Administrator-Instructional Design

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

 

In your new role as Senior Administrator - Instructional Design you will be responsible for the design, development, and maintenance of a variety of training content in a variety of formats, such as instructor-led (ILT) classes (on-site and virtual), eLearning, self-serve toolkits, and videos. This position will focus on large or complex projects.  

The position works across the enterprise with other People Development teammates, HR Business Partners, business unit project sponsors, subject matter experts, IT technical staff, and outside vendors through all phases of a project, from assessment through implementation and evaluation.

Responsibilities

Instructional Design and Development  

• Build and maintain partnerships with business unit contacts and subject matter experts (SMEs). 
• Write learning objectives and work with SMEs to draft content outlines. 
• Design and develop training, simulations, and assessment activities. Design may include prototyping, storyboards and/or scripting. 
• Perform testing and quality assurance on all deliverables. 
• Partner with facilitation specialists and business unit contacts to transition materials and programs for delivery. 
• Create evaluation plans to measure learner satisfaction, skill attainment, and learning transfer.  
• Design or revamp role-specific training curriculums, including performing task analysis. 
• Serve as end-to-end project manager for assigned projects, from kickoff to close. Plan project tasks and time estimates.

Performance Consulting  

• Work with organization leaders to identify performance gaps. 
• Conduct performance analysis, including gathering appropriate data and stakeholder needs. Identify root causes and provide recommendations for closing them. 
• Build and sustain relationships with key functional leadership and Subject Matter Experts.

Continuous Improvement  

• Recommend and implement new design and development processes, tools, and approaches based on continuous advancements in the learning marketplace and industry best practices. 

Qualifications

Required Job Qualifications 

• Bachelor's Degree (or higher) -OR- 4+ years professional work experience. 
• 3+ years experience designing and developing blended learning programs (ILT and eLearning). 
• 3+ years experience leading instructional design and development projects. 

Other Qualifications 

• Experience with training needs assessment and/or performance consulting. 
• Demonstrated proficiency with capture, authoring, and editing tools. 
• Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals. 
• Demonstrated experience performing task analysis. 
• Demonstrated experience creating focused curriculums/training plans. 
• Excellent writing and editing skills. 
• Ability to work on multiple projects simultaneously, prioritizing tasks to meet key due dates. 
• Ability to work well with minimal supervision. 
• Advanced knowledge of MS Office Suite and Office 365 applications. 

Physical Demands and Work Environment 

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. The associate may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

 

Benefits

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