Sr. Associate, nCino Product Owner

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Our Modern, Flexible Workplace:

 

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary of the Job:

 

The nCino Product Owner at First National Bank of Omaha (FNBO) is responsible for managing, optimizing, and expanding the bank's nCino platform implementation in addition to oversight of complementary platforms or applications associated with Business Lending. The platform primarily serves commercial and small business lending operations with potential for additional lending lines. The specialist works end-to end, handling discovery and delivery across the platform and serving as the primary liaison between business stakeholders, IT teams, and the nCino vendor to ensure the platform effectively supports FNBO's lending strategy and operational goals.

About This Role:

 

Platform Strategy & Management 

• Define and execute the nCino platform strategy focusing on developing reusable components across lending workflows 

• Create a strategic roadmap for nCino implementations and enhancements aligned with FNBO's business objectives and investment class expectations 

• Ensure platform performance, stability, and scalability across all lending operations 

 

Agile Leadership & Development 

• Active participant and/or leader in all agile ceremonies 

• Develop and maintain the product backlog with properly prioritized user stories and clear, testable acceptance criteria 

• Collaborate closely with nCino developers, administrators, and cross-functional team members 

 

Stakeholder Management 

• Guide and align stakeholders in clarifying the problem to be solved, deliverables, and measurable success outcomes to ensure delivery of value 

• Use systems and business knowledge to plan and scope initiatives to help accountable leaders make informed decisions about which initiatives to prioritize and how to sequence 

• Translate business needs into technical requirements  

• Communicate platform capabilities, limitations, and roadmap to executive leadership 

• Build consensus among competing priorities and facilitate trade-off discussions 

• Conduct user research and leverage insights to validate decisions and drive improvements 

 

Vendor Management 

• Serve as primary point of contact with nCino representatives and supported applications 

• Negotiate contracts, service level agreements, and implementation timelines in partnership with Product and IT leaders, and Enterprise Sourcing resources