Senior Advertising Account Manager, Nordic Market

<span>Do you enjoy working in a multinational team? Are you passionate about Digital Advertising? The EMEA Microsoft Advertising team is the organization for you. Microsoft Advertising empowers all advertisers around the world to reach their maximum potential through paid search and Display solution on our platform. If you have a growth mindset and love building great relationships with customers, then you will feel right at home in our team.</span><p><br/><span>You will be part of a fun and energetic team with an amazing culture. People, growth and career development is in our nature, and we look for individuals that share those values . As a <strong>Senior Advertising Account Manager</strong>, you will manage your own portfolio of Corporate advertisers, ensuring our Microsoft Advertising offering is valued and understood, We are seeking top performing Individuals with digital paid media advertising experience who can drive revenue and increase client satisfaction by owning the day-to-day client management and driving campaign-level budget upsell and optimization opportunities that align to ROI goals of client and drive incremental revenue, by linking customers’ needs and objectives to our solutions, building personable and trusting relationships that increase customer satisfaction.</span></p><p> </p><p><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </span></p><p> </p><p><strong><span>Please note that we can only consider candidates that are currently living in Ireland. </span></strong></p> <h3>Responsibilities</h3> <ul><li><span>Leverage customer engagement strategies to build solid relationships with clients. Act as a subject matter expert on industry and competitive knowledge that includes current and emerging trends.</span></li><li><span>Own the day-to-day management for newly onboarded &amp; existing clients, execute of campaigns, and coordinate with internal resources for execution of core tasks.</span></li><li><span>Pursue optimizations to deliver quota expectations, drive campaign-level budget upsell and optimization opportunities that align to ROI goals of the client and drive incremental revenue, and leverage internal insights and tool-directed tactics to inform and prioritize upsells and optimisations, seeking to drive swift implementation.</span></li><li><span>Be a fluent advocate of the Microsoft Advertising, educate clients on how the Microsoft Advertising platform and existing features help them to reach their business goals and execute on budgets, ensure regular client engagement with the Microsoft Advertising platform, and aim to reduce client reliance on AM for routine tasks. Utilize all available readiness and insights to ensure fluent advocacy of the Microsoft Advertising and One Microsoft story.</span></li><li><span>Ensure timely and proactive management of client escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day technical and account escalations and revenue blockers and partner with account team to submit actionable feedback on product, tools and processes through relevant channels.</span></li><li><span>Continually strengthen Microsoft Advertising and Digital Media Industry expertise, take personal accountability for career and personal development.</span></li><li><span>Create a collaborative, trust-based work environment where differences in communication style are considered, and the perspectives of others are respected and valued and demonstrate Microsoft’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning.</span></li></ul> <h3>Qualifications</h3> <p><span><strong>Required Qualifications:</strong></span></p><ul><li><span>Relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)</span><ul><li><span>OR <span>Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)</span></span></li><li><span>OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising).</span></li><li><span>OR equivalent experience</span></li></ul></li><li><span>The role will be for the Nordics market and therefore fluent English is required.</span></li><li><span>Experience in online media or Search Engine Marketing Sales and Service experience.</span></li><li><span>Experience in Search, Display and/or Programmatic Advertising.</span></li></ul><p><span><strong>Preferred Qualifications:<