Office Assistant (Part-time)

CLASSIFICATION TITLE:

Office Assistant (Part-time)

SALARY:

$19.27 - $24.92

DEPARTMENT:

Macomb Community Action

Opening Date:

07/30/2026

Closing Date:

08/13/2026 12:00 a.m.

FLSA STATUS: Non-exempt - overtime pursuant to Collective Bargaining Agreement or Human Resources and Labor Relations Policy

EMPLOYMENT RELATIONSHIP: Just cause subject to probationary period

GENERAL SUMMARY:

This part‑time Office Assistant position is located at Macomb Community Action's South Action Center in Warren. The role is scheduled for up to 29 hours per week, with a strong preference for either four longer days or five shorter days worked during regular business hours of Monday through Friday, 9:00 a.m. to 4:00 p.m. Key responsibilities include answering a high volume of incoming phone calls, managing front desk duties for walk‑in clientele, creating applications for assistance, and gathering required documents. This position supports the daily operations of the Action Center and requires strong customer service skills, attention to detail, and the ability to manage multiple tasks in a busy environment. Performs routine to moderately difficult clerical duties according to established policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Performs clerical duties according to established policies and procedures.

Records or posts information in journals, files and/or other departmental records.

Verifies the accuracy of information and prepares forms, records, requests for funds and other documents.

Types and/or prepares vouchers, forms, memos, letters, records and other correspondence according to established policies and procedures.

Performs calculations and compiles information for and prepares various documents and reports.

Opens, sorts, tallies and records payments and other documents received.

Enters information on records and forms.

Compiles and maintains departmental files.

Distributes notices, forms and other documents.

Makes duplicate copies of reports and/or information and routes to proper persons, departments and/or files.

Receives incoming telephone calls and e-mails; provides assistance by answering questions and inquiries appropriate to skill level; relays messages to appropriate individuals or departments.

Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.

Performs related duties as assigned .

Operates an automobile to perform assigned job functions.  

QUALIFICATIONS:

Required Education and Experience

• High School diploma or GED equivalent

Required Licenses or Certifications

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel

Preferred Education and Experience

• Previous clerical work experience

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES:

Knowledge of:

• Modern office procedures and methods

• Various and specialty designated data processing/computer systems and applications for office administration across many departments in the County
   

Skill in:

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public

• Providing customer service to internal and external customers via phone, email and in person

• Performing a variety of duties, often changing from one task to another of a different nature

• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

• Organization and time management

• Operating personal computers with current versions of office efficiency software and applications

• Performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting
   

Ability to:

• Work in an environment which embraces the county’s Dignity Campaign

• Effectively speak, write and understand the English language

• Effectively speak, write and understand a language other than English is preferred

• Understand and carry out oral and written directions

• Accurately organize and maintain paper documents and el