Veterans Services Officer, DMVA

Posting number: N-2026-55563

Department: Department of Military & Veterans Affairs

Division: MV Div Vets Outrch

Job classification: Veterans Services Officer, DMVA

Posting type: NCS External

Categories: Veteran Services

Summary

Are you ready to support Pennsylvania veterans and their families with meaningful guidance? The Veterans Services Officer, DMVA position with the Department of Military and Veterans Affairs offers a rewarding chance to support Pennsylvania veterans. This role allows you to assist veterans and their families as they navigate important benefits and services. You will make a positive impact by guiding individuals through processes that improve their quality of life. Join a mission-focused team that is committed to serving those who served our nation!

Examples of duties

This role combines outreach, claims assistance, and advocacy to ensure veterans receive essential benefits and services. As a Veterans Services Officer, DMVA, you will perform the following duties:

• Claims Management: Manage veteran claims by preparing applications, gathering evidence, and reviewing decisions
• Advocacy Support: Guide veterans and beneficiaries through state and federal benefits processes
• Regional Outreach: Travel within the region to conduct outreach, attend events, and collaborate with partners
• Public Engagement: Share information through multiple channels and speak to groups about veterans programs
• Program Records: Maintain accurate databases, update materials, and assist with program development
• Legislative Input: Provide guidance on issues that impact veterans in the assigned region

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with a 45-minute lunch.
• Home Headquartered: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. 
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

• One year as a Veterans Services Specialist, DMVA (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of experience in analyzing and determining individuals' eligibility for public benefits or services programs; or
• One year of experience in analyzing and determining individuals' eligibility for public benefits or services programs and a bachelor's degree in human services, business administration, public administration, or a related field; or
• An equivalent combination of experience and training.

• You must possess a valid Pennsylvania non-commercial class C driver's license or equivalent.

• This job requires you to possess valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer or eligibility for accreditation within one year from the date of employment.

  
  

• You must reside in or be willing to relocate to the Region 5 area to support these counties due to travel within