Regional Service Manager

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead’s Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

The Regional Service Manager manages the maintenance and upkeep of the assigned portfolio, including buildings, grounds, and building systems. The Regional Service Manager ensures efficient and smooth workflow. Working collaboratively with the Community Manager, the Regional Service Manager will set goals and objectives, coordinate their staff, produce progress reports and presentations.  

 

RESPONSIBILITIES: 

• Collaborates with the Community Managers to implement and maintain preventative maintenance programs. 

• Coordinates compliance with local, state, and federal building codes and guidelines, MSDS, OSHA, EPA regulations, fire codes and other relevant rules and regulations.  

• Coordinates with approved contractors and vendors.  

• Along with Service Managers, conducts regular inspections of all Building Systems including fire extinguishers, sprinklers, and alarm systems. 

• Works closely with Regional Manager and Community Manager in creating and scheduling capital budgets. 

• Coordinates with Regional Manager annual maintenance programs for apartments and common areas. 

• Coordinates with Service Managers for necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.  

• Along with Service Manager, ensures the property grounds are maintained, including landscaping and snow removal. Coordinates the removal of garbage and trash for the property. 

• Coordinates Staffing schedules with Service Manager to ensure the proper maintenance of office public spaces, residential apartments, and grounds.  

• Responsible for all REAC Inspections. 

• Maintains inventory control for all general supplies' parts and equipment. 

• Maintains all required maintenance files. 

• Schedules and conducts training sessions and department meetings. 

• Informs Regional Manager and Community Manager of any resident issues or concerns.  

• Understands and implements the role of the department’s safety and disaster plan.  

• Participates in safety committee meetings. 

• Attends all required training, in-service, and staff meetings.  

• Along with the Service Managers, ensures that all company uniform and grooming standards for the department are followed. 

• Along with the Service Manager’s, strives to maintain a safe working environment through the preservation of equipment and the achievement of safe working practices. 

• Maintains a positive and professional demeanor towards residents, visitors, families, and co-workers. 

• Adheres to all policies and procedures of Fairstead Management. 

• Performs other duties as assigned. 

 

BENEFITS: 

• Generous employer contribution for M