Director, Training and Development

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

Broad Overview  

  

The Director, Training and Development is accountable for the implementation, and active management of training strategies, comprehensive module development and compliant processes & procedures to support the commercial business.  

 

This leader will be responsible for all training programs involving customer-facing roles within the Sales and Value & Access organizations, focused on improving business impact and results. This includes the delivery and presentation of initial product training and onboarding in collaboration with the Human Resources team for new hires and an advanced training curriculum for sales professionals, sales leadership and the Value and Access organization through various platforms including live and remote training sessions. 

 

This individual is expected to work on a hybrid schedule out of either our Conshohocken, PA office or our Cambridge, MA office 3 days a week with 2 remote working days.  

 

As Director of Training, your responsibilities will include:  

• Sets the strategic vision for training excellence aligned with SERB’s fast-paced growth trajectory and the multitude of life-savings assets in the current and future portfolio. 

• Develops and maintains a highly relevant, goal-oriented strategic training plan aligned to the Company's mission and business plans. These plans should be measurable for effect and flexible to change with the needs of both internal and external stakeholders. 

• Act as the lead of the Training Department and managing of direct reports. 

• Responsible for Commercial training plan creation and execution for priority products in Rare Emergency Medicine, Rare Oncology including future launch product (s) (Bentracimab).  

• Manages planning, preparation, creation, and facilitation for Sales Training Classes and Meetings - including Launch & National Sales Meetings, New Hire Training Classes, Advanced Trainings, POA’s and remote trainings. 

• Leverages field trainers to ensure training curriculum is being employed and executed as planned. 

• Conducts an in-depth situational analysis to understand gaps and unmet needs.  Leading to a discussion with business leaders and an agreement on imperatives that will drive the proper development of a “customer-focused” training curriculum. Identify desired performance improvements; assess related issu