Client Account Executive - Based in California

Department: Client Success - Americas

Employment Type: Permanent - Full Time

Location: USA - Remote

Compensation: $90,000 - $100,000 / year

Description

Job title:  Client Account Executive (Associate Director level) Position Reports to: Client Partner, Client Management, Ebiquity Americas Location: Based in California 
Ebiquity is the world leader in media investment analysis. We harness the power of data to provide independent, fact-based advice, enabling brand owners to perfect media investment decisions and improve business outcomes. We are on a mission to Create and Better Media World, together.   We are a data-driven solutions company helping brand owners drive efficiency and effectiveness from their media spend, eliminating wastage and creating value. We are made up of more than 600 media specialists operate from our 24 offices across 17 countries, covering 80% of the global advertising market, providing solutions through four Service lines: ·       Media Management·       Media Performance·       Marketing Effectiveness·       Contract Compliance Ebiquity has the most comprehensive, independent view of today’s global media market. We analyze $100bn of media spend and contract value annually, including trillions of digital media impressions.  As a result, more than 70 of the world’s top 100 advertisers today choose Ebiquity as their trusted independent media advisor. Ebiquity Americas are on a robust growth path, delivering incremental value to existing clients through new ways of working and new and enhanced solutions, as well as winning new engagements with new customers. 

Key Responsibilities

The Client Account Executive plays a critical support role in managing a portfolio of strategic accounts, working closely with the Client Partner to ensure the successful execution of client initiatives and drive operational excellence. This role involves day-to-day account management, collaborating with both internal teams and clients to deliver high-quality services and maintain seamless project execution. The Client Account Executive helps implement account growth strategies, tracks project progress, and ensures that client needs are met efficiently while optimizing resources to contribute to long-term success. In addition to supporting the Client Partner, the Client Account Executive will independently identify and drive opportunities for growth, expansion, and increased revenue with their own set of current clients and prospects.  By building and maintaining strong client relationships and developing new relationships through prospecting, the Client Account Executive directly contributes to both client satisfaction and the profitability of the portfolio, while also positioning themselves for growth in client management and strategic account development.

• Client Support: Act as the operational backbone for the Client Partner, supporting day-to-day client interactions, preparing materials for executive-level engagements, and ensuring timely follow-ups on client needs.

 

• Account Management: Collaborate with the Client Partner to monitor the health of client accounts, tracking key performance metrics, developing an understanding strategic need of the client, and identifying opportunities for improvement.

 

• Project Coordination: Work with internal teams, including in Project Management, to ensure the successful delivery of client projects, managing timelines, deliverables, and resources to meet client expectations.

 

• Revenue Growth Support: Assist the Client Partner in identifying opportunities for portfolio expansion, including supporting new business proposals, responding to RFPs, and preparing pitches and presentations. 

 

• Proactive Lead Generation and Prospecting: Support the Client Partner and actively prospect and identify new business opportunities, targeting potential clients outside of the current portfolio to drive revenue growth and expand Ebiquity’s client base.

 

• Industry Engagement: Build relationships across the broader industry, supporting the Client Partner in representing Ebiquity at seminars events, and other opportunities to raise the profile of the company.

 

• Best Practices Development: Contribute to the development and refinement of tools, processes, and methodologies that improve the efficiency and effectiveness of client management.

 ·       Problem Solving and Issue Resolution: Support Client Partner to proactively address any client issues or challenges, working with internal teams t