Chief Information Officer (Primarily Remote, North Carolina Based)

The Chief Information Officer, working with executive and senior management, is responsible for providing strategic leadership and operational direction for the Alliance information technology department, including leading the formation and refinement of the information technology strategic plan, ensuring alignment with the overall Alliance Strategic Plan and priorities, leading a diverse team of technology professionals, and engaging various clinical and operational stakeholders throughout the organization, resulting in a growing confidence in technology utilization and engagement.

This position will allow the successful candidate to work primarily remote. While there is no expectation to be in the office routinely, the selected candidate should reside in North Carolina and be available to attend in-person executive leadership meetings, held each Wednesday at the Alliance Home Office in Morrisville, North Carolina.

Responsibilities & Duties

Oversee IT Operations 

• Oversees the IT system design and development, contracting, budgeting, procurement and implementation of all enterprise information system  
• Support and manage IT Vendor and contract relationships for all enterprise IT technology solutions 
• Support the planning, organization, and implementation of the Alliance infrastructure and security for all corporate locations. This includes the location/relocation of Alliance systems, network, and other infrastructure to new or existing facilities, when required
• Participate, plan, organize, and implement Alliance’s strategic direction for operating within the BH IDD Tailored Plan and Medicaid Direct contracts and for future Medicaid Transformation
• Lead the organization in planning and implementing enterprise information systems supporting both distributed and centralized administrative, clinical and business operations
• Initiate and maintain innovative, effective and cost beneficial enterprise IT operations and solutions
• Provide strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for Alliance’s provider network, as appropriate or as required  
• Facilitate communication between the IT department, management, staff, providers, the Department of Health and Human Services (DHHS), vendors, and other technology resources internal and external to the organization 
• Oversee computer operations for all technological and management information systems, including local and wide area networks, wireless networks, data and disaster recovery centers  system and network security, backup systems and procedures and all mission critical software and communication applications  
• In collaboration with Alliance business units,responsible for the selection and management of information and communications systems and projects, including voice, data, and office automation  
• Design, implement, evaluate, and procure IT systems that support endusers in the productive use of computer hardware and software to fulfill financial, clinical and all other business support functions 

Manage IT Budget and Contracts

• Approve, coordinate and control all projects related to selection, acquisition, development and installation of enterprise information systems for Alliance 
• Provide insight to other departments on the evaluation, selection, contracting, implementation, maintenance and support agreements for all information and IT systems, ensuring appropriate financial investment in strategic and operational systems for the organization 
• Participate in system evaluations to develop the business scope, requirements and success factors to identify and measure the successful implementation of IT systems or solutions
• Review and provide oversight for all hardware and software acquisition and maintenance contracts 
• Develop and maintain corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of all IT hardware and software systems
• Assist Finance in developing master purchase or lease agreements for hardware, software, maintenance, support and telecommunication services 
• Develop, monitor and manage the approved annual operating and capital budgets for all information and technology systems purchased and contracted for use throughout the organization 
• Maintain vendor relationships with IT suppliers to keep abreast of current technology solutions, equipment, prices and terms of agreement to minimize the investment required to meet established service levels 
• Evaluate hardware and software alternatives, perform appropriate cost benefit analysis, and recommend solutions that maximize effectiveness and minimize costs commensurate with acceptable r