Jobs and Careers

Supervisor Community Programs

Southfield, United Statesfull_timeVerifiedPosted 4 Nov 2025

About the role

Job Summary

Plans, organizes, and supervises all assigned clinical and program services and staff. Ensures appropriate supervision and case consultation for clinical and non-clinical staff including overseeing and supporting professional staff development. Supervises within established clinical quality standards and quality management plan protocols.

Essential Functions

Supervises the activities of assigned professional and support staff who are engaged in planning and prioritizing care for individuals and population of patients, focusing on strategies that will promote optimal health within populations. Supervises office operations assuring adequate levels of support for quality clinical care. Monitors clinical activity, staff productivity, and the efficiency and effectiveness of the services provided. Communicates and holds staff accountable to new policies/procedures. Prepares, maintains, and submits reports as required. Maintains files and records.
Recruits, schedules, and supervises program / staff volunteers. Maintains documentation of staff / volunteer activities. Assesses the community members’/volunteers’ needs and develops, implements, evaluates and revises teaching strategies/educational programs.
Maintains professional relationship with providers when cases require referral for specialized treatment or to another level of care. Reports problems with providers to provider relations or management staff. Assures clinical staff compliance with credentialing requirements and monitors utilization and referral patterns, clinical case loads and program needs.
Coordinates program planning, implementation, and evaluation for programs in collaboration with members of the neighborhood / agencies. Identifies opportunities for philanthropic support to support program objectives.
Acts as client advocate, crossing multidisciplinary lines to meet client needs. Communicates, collaborates, networks with and acts as a consultant to other members of the health care team within and outside Spectrum Health.
Develops support systems for client population and coordinates program with other system-wide/community support programs.
Initiates process improvement studies in order to measure the outcomes and evaluate services. Makes recommendations to improve the quality of services provided.
Participates in Hospital/Community committees as member and consultant on community / neighbor issues.

Qualifications

Required

Bachelor's Degree or equivalent community health, education, nursing, social work or related field
3 years of recent relevant community program development experience
LIC-Master Social Worker (MSW-Master) - STATE_MI State of Michigan Maternal Infant Health Program-Healthier Communities Upon Hire required And
CRT-Basic Life Support (BLS) - AHA American Heart Association School Health Program, Maternal Infant Health Program - Healthier Communities 90 Days required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross School Health Program, Maternal Infant Health Program - Healthier Communities 90 Days required
LIC-Driver's License - STATE_MI State of Michigan School Health Program, Maternal Infant Health Program - Healthier Communities Upon Hire required

Preferred

Master's Degree in Community health, education, nursing, social work or related field
Previous grant writing experience.
Bilingual, Spanish Speaking
LIC-Registered Nurse (RN) - STATE_MI State of Michigan School Health Program, Maternal Infant Health Program - Healthier Communities Upon Hire preferred

Physical Demands