Salesforce Administrator

About Cleerly

We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. 

Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. 

At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. 

About the Opportunity

We are seeking an experienced, proactive, detail-oriented, and collaborative Salesforce Administrator to help manage and optimize our Salesforce platform. This role is responsible for the configuration, maintenance, and improvement of our Salesforce environment (Sales Cloud, Service Cloud, CPA) to ensure it supports the daily needs of approximately 150 users across sales, marketing, customer success, quality, scientific affairs, and operations teams.  This role is ideal for a Salesforce professional with 3-5 years of hands-on experience who thrives in a fast-paced environment and enjoys collaborating across teams to optimize business processes.

TTC:

NYC: $141,000 - 157,000 
Denver: $128,000 - 143,000

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.

Responsibilities

• Manage and maintain day to day functions in the Salesforce platform.
• Configure and support key Salesforce products including Salesforce Service Cloud and Salesforce CPQ.
• Create and maintain reports, dashboards, workflows, validation rules, process builders, and flows.
• Partner with stakeholders across Sales, Service, Operations, and other teams to gather requirements and deliver solutions that meet business needs.
• Assist in system integrations with other tools and platforms.
  Implement and manage change management processes for Salesforce changes.
• Support end-users with troubleshooting, training, and documentation. 
• Monitor system performance and proactively recommend optimizations and improvements.
• Stay current with Salesforce releases and proactively suggest relevant features and functionality.
• Ensure platform security, data hygiene, and best practices in Salesforce administration.

Requirements

• 3–5 years of Salesforce administration experience, preferably in a rapidly scaling organization.
• Salesforce Administrator certification (ADM 201) required. 
• Proficient in Salesforce Flows, reporting, and general declarative configuration.
• Hands-on experience with Salesforce Service Cloud, including case management, service processes, and related configuration.
• Experience supporting a user base of 100+ users.
• Strong understanding of Salesforce architecture, object model, and security framework.
• Excellent communication and problem-solving skills with a user-first mindset.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to navigate requests from multiple users/teams who may not understand capabilities of salesforce
• Proficiency in report and dashboard creation
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