Senior Onboarding Project Manager

As Marqeta’s Senior Onboarding Project Manager, you will be a vital part of our mission to change the way money moves. You'll work within our GTM team, which comprises four critical functions: Revenue, Strategy & Operations, Customer Solutions & Delivery, and Partnerships. In this role, you'll be responsible for educating, motivating, and launching our
customers on the Marqeta platform.

We work Flexible First. This role can be performed remotely anywhere within United States or from our Oakland, CA office. We’d love for you to join us!

The Impact You’ll Have

• c
• Act as the primary point of contact for customers during implementation, building relationships and understanding integration needs.
• Use project management tools and methodologies to deliver projects on time and to exceptional standards.
• Develop deep relationships within Marqeta to streamline customer onboarding.
• Communicate effectively in a regulated and technical environment, partnering with revenue leads on customer needs.

Who You Are

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or equivalent experience and PMI certification.
• Significant track record in customer-facing project delivery/management roles.
• Great organizational skills with a proven ability to manage complex projects.
• Complete knowledge and full understanding of project management principles and practices within a professional discipline.
• Ability to assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify causes and devise solutions.
• At ease with technology, product, legal, and B2B technology applications.
• Superior communication skills and a positive attitude.
• Comfortable with ambiguity and changing priorities in a fast-paced environment.
• Ability to work independently on problems of diverse scope, with work reviewed at critical points.

Nice-To-Haves

• Background in payments or financial services
• Experience with implementation projects for mid-market and enterprise clients
• Familiarity with Smartsheets, Jira, Salesforce, and other collaboration tools
• Experience supporting Revenue-facing teams in a POD sales structure

Your Manager

• Lyli Garcia, Manager, Onboarding

Recruiter For This Role

• Katie Bamba

Typical Process

• Application submission
• Recruiter phone call, 30min
• Hiring manager video call, 45min
• Virtual “Onsite” Panel Presentation Interview, 45min
• Final Round with Leader, 30min
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $81,600 - $108,800
• Premium: $91,800 - $122,400
• Premium Plus: $102,000 - $136,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional c