Performs a wide variety of entry-level limited-commissioned duties within the Police Department. Under general supervision and at the direction of the Chief of Police or designee(s). The Olympia Police Department’s Community Service Officer (CSO) program is comprised of non-commissioned and limited-commissioned personnel performing a wide variety of duties within the police department. This program is a support function in collaboration between local peace officers, the municipal court, contract jail facilities, and the community. CSOs will respond to non-criminal calls for service as well as provide education, public safety, transportation, and outreach services that do not require the full authority of a peace officer. The Olympia Police Department is an actively engaged full-service law enforcement agency providing a wide range of law enforcement and social services to the community of Olympia. The CSO I classification is an un-armed position.

Essential Functions:

The essential functions of this position include but are not limited to:
1.    Transports inmates to correctional facilities, court appearances, psychological and/or court-ordered activities, medical appointments and other destinations.
2.    Applies physical force within policy when required, as necessary.
3.    Maintains the care, custody and control of individuals being transported.
4.    Drive a department vehicle to transport individuals that have been detained/arrested by department personnel.
5.    Performs physical searches of individuals and transport vehicle for contraband and seizes such as evidence.
6.    Transporting evidence items to and from department facilities while maintaining proper chain of custody.
7.    May be required to exercise discretion and use independent judgement; often facing critical, potentially violent and complex situations.
8.    Process individuals into Federal, State, County, Municipal and Tribal detention facilities to include completion of necessary documentation.
9.    Transfer bail/bond funds and documentation from corrections facilities to courts.
10.    Collection of DNA samples as required.
11.    Ensure all fingerprints and identifying information is provided to courts.
12.    Take individuals into custody and ordered by the court.
13.    Assist during Olympia Municipal Court matters at corrections facilities.
14.    Testify in court regarding job-relevant incidents.
15.    Respond to traffic-related calls for service
16.    Assist the Patrol Division with traffic control at special events and collision scenes.
17.    Provide collision scene management as requested and per department policies and procedures. 
18.    Respond to calls for service related to lost and found property
19.    Assist the Community Policing Division with traffic control, special events and other department-related activities.
20.    Operate and maintain job-related equipment
21.    Maintain and organize inventory of patrol vehicles
22.    Provide administrative assistance to all department divisions/staff as requested
23.    Assist stranded motorists
24.    Prepare and completes detailed reports, forms, logs and other required documentations.
25.    Fingerprint incarcerated individuals using electronic fingerprinting equipment
26.    Enter and/or verify information into State-wide criminal database
27.    Punctual, regular and reliable attendance is essential for successful job performance.

Typical Qualifications:

1.    Ability to work independently from general guidelines and broad program objectives.
2.    Perform responsible and complex technical work using independent judgment, initiative and discretion.
3.    Learn, apply, accurately interpret and explain complex laws, regulations, ordinances, policies and procedures.
4.    Analyze complex issues and make accurate decisions independently.
5.    Communicate effectively both verbally and in writing.
6.    Operate modern office equipment, machines, computers, and software at a level of proficiency required for the position.
7.    Knowledge of applicable federal, state, and local policies and regulations.
8.    Maintain the confidentiality of sensitive and/or confidential information.
9.    Effectively prioritize and organize multiple assigned tasks to individuals and work groups, meeting strict timelines and accuracy requirements.
10.    Present a positive professional image to the general public and other City Departments and provide customer service consistent with City and Department values.
11.    Establish and maintain effective working relationships with diverse populations, co-workers, and other agencies; work cooperatively with others as a service-oriented team member.
12.    Ability to prepare and present clear, concise, and comprehensive reports.