Pulte Family Foundation Gateway to Hospitality Internship

Hilton Garden Inn Laramie who is managed by Schulte Hospitality Group and owned by The Pulte Family Foundation is seeking an energetic, experienced, and hands on Intern to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

 

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

 

 

Our Company: SHG is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Assist in daily hotel operations within assigned department(s) including guest service, administrative support, and back-of-house tasks.
• Observe and participate in the delivery of exceptional guest experiences.
• Complete assigned projects and tasks as directed by departmental leaders.
• Learn internal systems, standard operating procedures (SOPs), and brand service standards.
• Attend and participate in team meetings, training sessions, and cross-departmental shadowing opportunities.
• Provide support during peak service periods, special events, and other operational needs.
• Gather data and provide feedback on hotel performance and guest satisfaction where applicable.
• Uphold company values, professionalism, and hospitality service standards throughout the internship.

 

EDUCATION AND EXPERIENCE

• Currently enrolled in or recently graduated from a college or university program related to Hospitality Management, Business, Tourism, or a related field.
• Previous customer service or hospitality expe