POSITION:          Senior Sales Account Specialist

DEPARTMENT:  Sales & Marketing

REPORTS TO:    Senior Sales Manager

FLSA STATUS:  Hourly, Nonexempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Sales Manager is responsible for securing business opportunities within assigned market segments to drive sales and maximize revenue for the convention center. This position also collaborates closely with the Finance Team to ensures seamless coordination of event billing, payment collection, and client communication while supporting the broader Sales and Marketing team with monthly reports and program management tasks.

Essential Duties and Responsibilities

• Conduct facility tours and engage with prospective and current clients to highlight venue offerings.
• Develop and deliver tailored sales presentations to secure new business and support client retention.
• Identify prospective clients within assigned market segments and cultivate long-term relationships.
• Create, negotiate, and execute proposals and leasing contracts, ensuring timely follow-up and client satisfaction.
• Manage the INSIGHT Program, including report generation, QR code updates, monthly executive reporting, and content maintenance.
• Collect relevant data and information from various sources to support the objectives of the Monthly Report.

• Collaborate with team members to ensure the report aligns with organizational standards and incorporates necessary input.
• Edit and proofread the report to ensure accuracy, clarity, and consistency, eliminating grammatical and typographical errors.
• Manage competing deadlines and prioritize tasks to ensure timely and efficient report completion.
• Participate in weekly department meetings and contribute to team discussions and planning.
• Provide administrative support to the Sales and Marketing Department as needed.
• Perform additional duties as assigned to support the overall success of the department and organization.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

• An associate degree from an accredited college or university, or 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
• A bachelor's degree is preferred.
• A minimum of 2 years of experience in Customer Service, Marketing, Sales, Finance, or Accounting.
• Preferred experience in the Hospitality Industry or Convention Center.

Skills and Abilities  

• Excellent written and verbal communication skills.
• Strong interpersonal skills with a client-focused approach.
• Exceptional organizational and time management abilities.
• Quick adaptability to new software systems (e.g., Venues or comparable event planning software).
• Ability to manage multiple priorities in a dynamic, deadline-driven setting.
• Comfortable interacting with individuals at all organizational levels, including executives and external clients.
• Team-oriented with a proactive and solutions-driven mindset.

Computer Skills   

• Proficient in Microsoft Office Suite programs, particularly Microsoft Word, Excel, and Power Point.