Senior Manager, Software Design Control (Medical Devices)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

The Opportunity

This position works out of the Pleasanton, CA, or Burlington, MA location in the Heart Failure Division, Global Design Quality Department. This is an ON-SITE position. Our Heart Failure business includes implantable devices and peripheral systems with software/firmware, Cloud-based Patient Care Networks, and mobile applications to help people who suffer from Heart Failure. In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

As a Senior Manager focusing on Software Quality and associated design controls at Heart Failure, you will have the opportunity to develop and improve technology platforms that improve the lives of those suffering from Heart Failure.

Each employee can make a difference at Abbott and has the power, either individually or as a team, to influence the success of the company. We are team-oriented, fast-paced and progressive. We value people with great ideas who partner with others both internally and externally to take action and accomplish goals.

The Senior Manager, Software Design Control is responsible for managing a team of software quality engineers who partner with the Software Development Groups and other functions to solve problems and make sound design recommendations, in accordance with Company and regulatory requirements/guidance, and standards.   This position provides leadership and mentoring to software quality engineers and must perform as a hands-on contributor, as necessary.

What You’ll Work On

• Provide guidance and strategic input to teams for development of medical product software (Cloud-Based Patient Care Networks, Mobile, and Embedded software), non-medical software, and non-product software.
• Lead improvement of the Heart Failure Division’s software design controls to meet the needs of evolving technology and regulatory landscape around mobile software platforms and embedded software.
• Partner with the Product Security Group to continually improve cybersecurity and associated quality system processes
• Provide quality assurance oversight for software development lifecycle (SDLC) deliverables such as requirements, risk management, tracing, software V&V, regression, defect management, etc.
• Hire and retain a diverse, highly qualified staff and provide ongoing performance feedback. Sets goals which align to business and department plans and manages the execution of goals through coaching and mentoring.
• Assess resource needs to assure that an appropriate level of quality support is provided with the competencies needed.
• Develop direct reports by securing appropriate training, assigning progressively challenging tasks, and providing regular written and verbal performance feedback.
• Ensure that appropriate risk management processes are in place, focused on software related risks including design, cybersecurity, and data integrity risks.
• Lead, oversee, or participate in multiple portions of the Quality System, including but not limited to Management Review, Internal Audit, Audit Readiness, CAPA, Document Control, Training, Product Release, and others as needed.
• Be an effective member of the cross-departmental Functional Management Team to foster continuous quality, compliance, cost, and efficiency improvements.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.  Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and suppliers.
• Ensure sustaining support of Quality System and regulatory compliance by individually working quality system issues and by delegating proj