Distribution Center Production Manager

JOB SUMMARY:

The Distribution Center Production Manager is responsible for overseeing the efficient operations of a distribution center, ensuring that all logistics, inventory management, and order fulfillment processes run smoothly and meet organizational goals. This role involves leading a team of supervisors and staff, optimizing workflows, maintaining high safety and quality standards, and driving continuous improvement initiatives. This position requires strong leadership, problem-solving skills, and experience in logistics and warehouse management. The Distribution Center Production Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

 

DUTIES/RESPONSIBILITIES:

·Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, receiving, packing, shipping, and customer service

·Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime

·Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary

·Meet regularly with warehouse Supervisors, Coordinators and Leads to analyze productivity and develop actionable plans for loss prevention

·Oversee and manage logistics for transporting products to customers and company facilities, communicating with Supply Chain and Distribution Center Leadership teams, drivers and air partners to ensure efficient delivery of packages

·Handles special projects and assignments as needed

·Performs other duties as may be assigned

 

REQUIRED SKILLS/ABILITIES:

·Proficiency or working knowledge of and experience with Lean and Kaizen principles

·Work assignment and labor planning

·Shift coordination and workload balancing

·Prioritization of tasks in fast-paced environments

·Monitoring attendance and productivity

·Tracking productivity, accuracy, and quality metrics

·Conducting quality checks and audits

·Identifying performance gaps and implementing corrective actions

· Managing workflow, backlog, and throughout

·On-the-job training and coaching

·SOP enforcement and documentation adherence

·Ensuring safety and compliance with company policies

·Cross-training associates to improve flexibility

·Identifying operational bottlenecks

·Escalating issues appropriately to managers

·Supporting continuous improvement initiatives

·Handling special projects and operational changes

·Inbound receiving, put-away, and outbound shipping processes

·Inventory control basics

·Order fulfillment and staging

·Understanding warehouse layout and material flow

·Warehouse Management Systems (WMS)

·Basic data entry and report interpretation

·Productivity and quality tracking tools

·Familiarity with scanners, RF devices, or barcode systems

·Knowledge of warehouse safety standards

·Understanding of material handling equipment (e.g., pallet jacks, conveyors, forklift certification a plus)

·Ergonomic and hazard awareness

·Clear verbal communication with associates and managers

·Ability to explain procedures and expectations

·Active listening and responding to questions from associates

·Professional written communication for reports and documentation

·Leading by example on the floor

·Providing constructive feedback

·Motivating associates to meet productivity and quality goals

·Supporting new hires and underperforming associates

·Managing interpersonal conflicts calmly and fairly

·Maintaining professionalism under pressure

·Building trust and credibility with associates

·Adapting leadership style to different personalities

·Holding associates accountable to standards

·Taking responsibility for department results

·Supporting management decisions and initiatives

·Demonstrating reliability and consistency