Head of Informatics Sales - US & Canada

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At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The Head of Informatics Sales - USCAN will lead a team of Informatics Sales Specialists for the USCAN Region. They will be responsible for achieving sales and growth targets for our Software/Data Analysis portfolio.  The Head of Informatics Sales Director will be a key touch point for the broader US and Canada sales team, including Sales leadership and at times Illumina Executive Leaders. They will report to the Global Head of Informatics Sales, and work in tandem with the Illumina Head of USCAN region.

The Informatics Sales Specialist team influences bio-informatics data analysis and data management strategies through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and bioinformaticians. They are establishing Illumina as the pre-eminent genomics, transcriptomics and multi-omics cloud-based and local solutions provider to the Research, Clinical, Pharma, Population Genomics and Healthcare sectors.  As Illumina continues to deliver comprehensive solutions to Clinical and Healthcare customers, this team will play a key role in enabling those workflows from a software sales perspective. 

Responsibilities

• Lead the specialized sales team that drives customer adoption, utilization, and sales of our Informatics products.  

• Mentor, support, grow, and motivate your team towards exceeding their targets, while collaborating effectively with the wider sales team as well as various internal stakeholders. 

• Ensure accurate reporting of pipeline, opportunities, and forecasts. 

• Prepare and present relevant sales performance data as needed. 

• Develop and maintain positive relationships with key customers, academic institutions, thought leaders and KOLs. 

• Represent Illumina at relevant industry events, conferences, to build awareness of Illumina’s Informatics portfolio and identify new business opportunities 

• Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed. 

• Analyze competitive landscape and customer needs to refine value propositions and influence roadmaps and pricing strategies 

• Develop and execute Commercial Informatics Sales strategies in collaboration with key internal stakeholders. Ensure that such strategies leverage the broader regional sales team, by training and enabling them to sell the full informatics stack. 

• Align regularly with sales leadership team members, including District Sales Managers, General Managers and the Head of