CREDIT CLERK / EXECUTIVE

Position Overview:

The Credit Clerk/Executive is responsible for performing the functions of the Credit Clerk and the Credit Executive.  The individual in this capacity is responsible for processing credit applications, running bank, central and gaming reports.  All duties are to be performed in compliance with established MACR policy and procedure, objectives, goals and PA Gaming Control Board regulations.  

Essential Job Functions:

• The position is a dual rated position as Credit Clerk and Credit Executive as scheduled.  At no time will the holder of this position act as both Credit Clerk and Credit Executive within the same shift.
• Responsible for  processing credit applications, running bank, central and gaming reports. 
• Responsible for establishing customers, filing and account maintenance.
• The duties of the Credit Clerk/Executive will include responsibility for granting, compliance and extension and/or denial of credit pursuant to the policies and procedures of Mount Airy Casino Resort’s submissions and Pennsylvania gaming regulations.
• Interacts with the cage cashiers, table games and the slot department to ensure markers are issued in a timely manner.
• Assists in the development and successful participation of marketing programs to stimulate an ongoing customer dialogue and player base growth.
• Supervises casino credit office activities and oversee the processing of credit applications.
• Requests credit reference and back reports associated with the issuance of credit and filing.
• Responsible for gathering and recording data conductive to the approval of casino credit on individual credit applications.
• Communicates with Central Credit and other properties regarding credit applications.
• Makes credit reference inquiries, accept and process telephone applications, and forward to individuals authorized to approve credit along with proper completion of all related documents.
• Pulls credit reports from the Credit Bureau, and attaches report to credit application.
• Posts returned checks and paid accounts to designated finance function.
• Establishes guests in the Central Credit system.
• Enters information on approved credit accounts using applicable casino systems.
• Assists cashiers with any credit-related problems.
• Accepts credit applications over the phone or by mail.
• Files credit applications in departmental filing cabinet.
• Assists with various departmental needs (i.e. calling banks to verify cashier checks, obtaining bank ratings on applicants, etc.).
• Answers the phone; assists guests with any credit-related problems; provides information to designated finance function as needed.
• Ensures accuracy in cashing checks and entering information into computer system.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as company internal controls, policies and procedures.
• Promotes positive guest relations providing an enjoyable gaming experience
• Monitors all credit play.
• Aids in promotion of new casino business and establishes personal relationships between selected casino clientele and the casino.
• Establishes disposition of credit issued and follows up on credit decisions.
• Reviews player rating to assure legitimate credit play.
• Assumes the duties and responsibilities of the Casino Credit Director when acting in his/her absence.
• Attends all necessary meetings.