Regional Quality Manager – Eastern Region

Description

System Specialties Inc, a division of American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people. 

We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions. 

Position Summary

We are looking for a Regional Quality Manager – Eastern Region

This position supports the American Equipment Systems - Eastern U.S. locations with the implementation and maintenance of the Quality Management System (QMS), to achieve higher levels of execution efficiency, cost savings, process improvement and customer satisfaction. Work will coordinate with all levels of management and employees at each site.
 

Responsibilities

• Ensure ISO 9001 level quality program is implemented and operating throughout the assigned locations in the assigned Region,
• Perform quality assurance activities to assist local Management in compliance to the ISO Standard
• Ensure locations compliance with local legal and regulatory requirements
• Assist local management to remove obstacles adversely impacting the QMS
• Using the Audit Schedule, conduct internal audits of assigned locations for policy, processes, procedures and form, compliance; Report results
• Support local management by driving a continuous improvement culture
• Measure and report KPI’s
• Develop, motivate, mentor, train and coach employees, as required
• Work with the national Quality Team members to provide continual improvements and needed support.
• Report results in a timely and appropriate manner, as directed
• Work with all levels of the Local Organizations assigned to meet Goals and Objectives
• Collect and contribute data and reports for Weekly, Monthly, Quarterly and Annual Meeting
• Performs other duties as assigned
• Maintains safety training and follows Company and local safety requirements.  

Required Skills/Abilities:

• Dealing with ambiguity, Decision quality & timely decisions, Action oriented & time management, Comfort around higher management, Conflict management, Customer focus, Integrity and trust, Intellectual horsepower, Interpersonal Savvy, Managing and measuring work, Motivating others, Perseverance & perspective, Setting priorities & problem solving, Process management, TQM, Six Sigma, Lean, 5S, Self-development
• Excellent verbal and written communication skills
• Excellent problem-solving and critical thinking skills
• Superior management and interpersonal skills
• Ability to remain calm and focused in stressful situations 

Education and Experience

• ISO 9001 Lead Auditor – Certified, preferred.
• ISO 9001 Internal Auditor, required.
• Quality Engineer or Bachelor’s degree in Business Administration or relevant field preferred.
• Experience implementing and continuously improving a multi-site QMS 
• Strong Continuous Improvement background (Lean, Six Sigma, TOC)

Work Environment

• Must be able to sit at a desk or stand for prolonged periods of time
• In office and in shop at assigned locations, follow Safety rules
• Must be able to traverse the production facility
• Must be able to lift 50 lbs.

Schedule:

This is a permanent, full-time position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m.

Benefits and Bonuses:

• Three Medical Plan offerings through Cigna
• FSA & HSA options for healthcare
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision
• STD & LTD
• Basic & Voluntary Life AD&D
• 4% Matching 401K
• 80 hours PTO

American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, n