FHSP HQS Specialist

Location: Los Angeles, CA

Salary: $25.48 per hour, non-exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. 

In short, we do good work. 

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. 

Department Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. 

Position Summary

Flexible Housing Subsidy Pool (FHSP) HQS Specialist is a new position reporting to the FHSP HQS Supervisor. The HQS Specialist will conduct inspections of vacant and occupied scattered site and PBV units in the FHSP portfolio in accordance with HUD’s Housing Quality Standards, state and local codes and standards adopted by Brilliant Corners.  The FHSP HQS Specialist will assist the FHSP HQS Supervisor and collaborate with FHSP teams to strategize around housing initiative inspections. The HQS Specialist will conduct quality control inspections of FHSP units to ensure units continue to meet HQS requirements, identify additional training needs of FHSP staff and address property provider compliance. To enhance knowledge, experience and professional growth, the FHSP HQS Specialist will work with their FHSP HQS team members to train other teams within FHSP on HQS-specific topics. The HQS Specialist will have the ability to quickly become familiar with Salesforce and support the FHSP HQS Supervisor with data related initiatives and projects. They will help with onboarding and skills development to facilitate a smooth transition for new HQS team members and to promote success.

Position Responsibilities

• Stays abreast of HUD HQS regulations, local and state codes, housing market, trends, laws and ordinances in L.A. County.
• Conducts in-person housing quality standards (HQS) inspections of vacant and occupied scattered-site and project-based units in the FHSP portfolio.
• With the FHSP HQS Supervisor’s guidance. Coordinates maintenance and repairs with property providers and responds to owner inquiries, and confidently recommends appropriate corrective action for inspection deficiencies to ensure units meet HQS, state, local and agency standards.
• Advises the appropriate stakeholders on the condition of dwellings by developing and disseminating HQS reports and other HQS documentation.
• Maintains thorough and accurate inspection-related reports, records and correspondences from FHSP team members, property providers, clients/tenants, ICMS and stakeholders, while maintaining confidentiality.
• Works collaboratively with FHSP team members, property providers, and ICMS (Intensive Care Management Services) provider(s) to coordinate unit inspections.
• Organizes, schedules and effectively maps out multiple inspections.
• Provides HQS guidance to FHSP team members, property providers, ICMS, stakeholders, and responds to inspection inquiries in a timely manner.
• Communicates with state and local departments concerning inspection-related matters.
• Assists with creating and updating HQS training materials and coordinating trainings.
• Delivers comprehensive HQS trainings, office hours and presentations to FHSP team members and stakeholders, including field-based HQS trainings
• May assist with the design, implementation and producing reports and workflow systems to better optimize HQS inspections throughout FHSP.
• Assists FHSP team members with successfully integrating HQS processes