Head of Industry Go-To Market

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

We are looking for a Head of Industry Go-To Market to join our Vertical Solutions organization. You are an industry expert with knowledge of pain points, business processes, system landscapes, and solutions crossing industry segments such as discrete, process, automotive, and consumer goods. You have a point of view on how operational transformation can differentiate the employee, customer, partner, supplier, and dealer experience in the industry. You have experience building, launching and selling enterprise software solutions for the industry. And you are passionate storyteller with the ability to communicate a new vision and roadmap.

You will be ServiceNow's global go-to-market leader and partner to ServiceNow's Sales organization. The Head of Industry Go-To Market will align with our account teams and several strategic clients to seed and develop strategic opportunities based on industry solutions. You will build trusted relationships with customer and partner executives, partner with sales leaders and account teams, and be a significant contributor to the revenue growth in our top accounts.

Qualifications

To be successful in this role you have:

• 10+ years working in or selling to organizations as an expert, business development, business consulting, project manager, product marketing, solution consulting, or similar capacity.
• Familiarity with front office and operational processes and the landscape and patterns of industry core ERP, SCM, CRM, and IoT systems.
• Ability to create the Go-To-Market strategic business plan with clear pathways to revenue targets across target account strategies, industry solutions, partnerships and marketing. History of being accountable to revenue and pipeline goals.
• Experience working with global sales teams (Account Executives, Solution Consultants, Product Sales) as a trusted advisor to seed and develop strategic opportunities based on industry solutions. Experience providing Sales the industry message, solutions and resources available, developing high touch and at-scale sales programs, and partnering with global sales teams to improve strategic solution-based opportunities.
• Experience generating results in a matrixed organization, working with Sales, Pre-Sales, Marketing, Sales Enablement, and Alliances organizations around a common industry strategy.
• Ability to present to large customer audiences with establish relationships with CxOs. Experience building relationships with sales teams as a trusted advisor on account strategy and strategic opportunities.
• Leadership experience; experience delivering transformation projects as a System Integrator, OR have product marketing or pre-sales leadership background
• Experience achieving revenue growth and solution revenue growth targets for their overall region and accounts, in partnership with the direct account sales teams
• Understanding of repeatable industry use cases
• Experience creating captivating industry positioning and expertise
• Familiarity with ServiceNow or the digital workflow technology market
• Ability to travel up to 60%