Administrative Supervisor - Primary and Specialty Care, San Luis Obispo

General Information

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Work Location: San Luis Obispo, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00am-5:00pm Posted Date 02/19/2025 Salary Range: $30.56 - 60.82 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 22424

Primary Duties and Responsibilities

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In this role, you will act as the Team Leader for assigned area. Coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition, perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $30.56-60.82 Hourly

Job Qualifications

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• Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
• Skill in prioritizing assignments and managing multiple tasks.
• Ability to work effectively as a member of a team in order to provide effective patient care.
• Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
• Team Building Skills to include prior supervisory experience.
• Skill in monitoring complex clinician appointment schedules.
• Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
• Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.
• Skill in speaking clearly and distinctly in person and over the telephone, using appropriate grammar and vocabulary in order to share information, effectively communicate, share and obtain information with persons from diverse social, economic and cultural backgrounds.
• Ability to triage patient issues to achieve resolution.
• Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting.
• Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing prioritie