Business Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst

What does a Successful Business Analyst at Fiserv do?

The Corporate Enterprise segment is a rapidly growing channel for Fiserv and receives strong investment from the firm in both human capital and technology. This role has the primary responsibility of supporting the Corporate Enterprise Sales and RM teams as we continue to drive meaningful growth for Fiserv. This role will receive high levels of visibility and will work directly with leadership across Sales/RM, Product and Operations as we evaluate critical business decisions and manage key business initiatives.

The right candidate will shape and expand this role moving forward creating opportunity for personal growth. Expectations are high – this individual needs to develop / establish influence through partnership with internal teams. This person is highly organized, detail-oriented, drives deliverable outcomes with speed, and is open and responsive to direct feedback. The ideal candidate has an appetite for continuous learning and drive for excellence in all deliverables. We have a lot to accomplish and aggressive goals – this person will enable the team to achieve them. 

The three main pillars of this role are as follows: 

Program Management: Manage multiple initiatives, ensuring accountability and alignment with project timelines and objectives, including: 

• Identifying, assigning, and tracking resources and key milestones. 

• Monitoring progress, conducting regular status updates, and reporting on outcomes. 

Reporting and Analysis : 

• Tracking and analyzing critical KPIs to ensure management clarity on state of business 

• Performance vs Plan/Long Range Planning 

• Sales Performance 

• Portfolio Revenue 

• Channel Expenses Pipeline tracking 

Presentation Development: Combine visual and narrative techniques to effectively communicate program updates and insights, including: 

• Designing and developing visually appealing PowerPoint decks that highlight key data and project developments to support major programs, leverage and produce input into team slide template 

• Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement 

• Crafting compelling narratives that convey the significance of project goals and outcomes, making information accessible to various audiences. 

• Ensuring consistency in messaging across all presentation materials to reinforce strategic objectives. 

What you need to have:

• Bachelor's degree required 

• Minimum 2+ years of strategy related experience, preferab