Human Resources Benefits Specialist

Job Details

Job Location: Fayetteville Operations - Fayetteville, AR 72703Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: NegligibleJob Category: Human Resources

Job Title: Human Resources Benefits Specialist
Reports to: SVP Human Resources
FLSA Status: Exempt (salary)

Statement of Hire:
At Signature Bank of Arkansas, we are committed to delivering memorable service beyond the customers’ expectation, including both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty, and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area.

A successful Team Member will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.

Job Summary:
The Human Resources Benefits Specialist is responsible for the day-to-day administration of employee benefit programs, including health insurance, retirement plans, leave programs, and wellness initiatives. This role ensures benefits are administered accurately, in compliance with federal and state regulations, and communicated effectively to employees. The Benefits Administrator serves as a key resource for employees regarding benefits enrollment, changes, and inquiries.  The Benefits Specialist will also have responsibility as a backup for payroll processing and other HR functions as needed.

Essential Duties, Responsibilities & Expectations: 

• Administer employee benefits programs, including medical, dental, vision, HSA, FSA, life insurance, disability, 401(k), PTO, and voluntary benefits
• Coordinate open enrollment processes, including employee communications, system updates, and vendor collaboration
• Serve as the primary point of contact for employee benefits questions and issue resolution
• Process benefit enrollments, terminations, changes, and qualifying life events in HRIS and vendor systems
• Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, FMLA, ACA, HIPAA)
• Prepare and distribute required benefits notices and disclosures including 401(k)
• Reconcile benefits invoices and resolve discrepancies with vendors and payroll
• Maintain accurate employee benefits records and documentation
• Assist with benefits audits and reporting requirements
• Support leave of absence administration (FMLA, STD, LTD and Workers’ Compensation and company policies).  Support and track bank’s 9 days out requirement.
• Collaborate with HR, payroll, and finance teams to ensure accurate deductions and reporting and billing
• Evaluate benefits utilization and assist with benefits program improvements
• Participate in benefits benchmarking and cost analysis as needed
• Exhibit a sense of urgency to provide excellent customer service at all times and in all forms of verbal and written communications.
• Support the Human Resources Department by performing the following duties:
  Assist with all phases of the recruitment, hiring, promotion, and termination process.
• Ensure the Human Resource Information System (HRIS), benefit systems, and team member files are current and accurate.
• Maintain reports associated with Affirmative Action Plan. Ensure compliance with HIPPA, federal, and state regulations.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Perform miscellaneous administrative duties (ordering business cards, processing unemployment claims and employment verifications, etc.)
• Back up payroll function to include overseeing the timekeeping system administration and processing of the bi