Corporate Chaplain- Physician Organization (travel throughout Houston area locations)

Overview

This role will be supporting the southern region of the Houston Methodist Physician’s Organization, primarily serving physicians and clinic employees connected to or surrounding HM Clear Lake, HM Baytown and HM Sugar Land hospitals. Travel will be expected to those locations.

 

At Houston Methodist, the Corporate Chaplain position is responsible for assisting leadership, providing resources to help meet workforce, patient, fiscal and administrative goals by strategic planning and programming. This position is responsible for providing guidance for spiritual care to meet the spiritual, religious, and emotional needs of Houston Methodist employees, proactively identifying when a change in approach or intervention is necessary, taking appropriate action and involving others as needed. As the senior level, in addition to performing the duties of Chaplain, the Corporate Chaplain position creates awareness of Spiritual Care resources for the purpose of staff support. This position conducts I CARE values integration, using specialized techniques to help staff integrate I CARE into their personal culture using coaching and modeling behaviors. The Corporate Chaplain position uses specialized support techniques to assist professionals with overcoming challenges in the workplace, facilitating long-term spiritual care support for employees, staff, and management.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Role models a supportive and positive environment. Collaborates with Human Resources (HR) and Organizational Development (OD), by role modeling mitigation of conflict, leading problem-solving, and resolution efforts, and communication in a positive, supportive, non-judgmental manner.

• Assists leadership, providing resources to help meet workforce, fiscal and administrative goals by strategic planning and programming.

• Takes initiative to build constructive relationships with employees to identify and address spiritual and emotional needs, taking appropriate action and involving other departments as needed, including HR and OD.

• Utilizes leadership skills to develop strategies for improving employee morale and promoting effective teamwork, partnering with HR and OD. Drives initiatives to improve department scores for employee engagement and values integration.

SERVICE ESSENTIAL FUNCTIONS

• Provides coaching to form coping techniques organic to the employee for the purpose of harmonizing work culture and maximizing productivity. Provides spiritual care to meet the spiritual, religious, and emotional needs of onsite and work-from-home employees of all faiths. Enables others to utilize their own faith as a resource for health and healing.

• Provides on-site rounding of employee areas, equitable support for ¿working from home¿ employees, in-person, virtual, or hybrid spiritual support for individuals and groups, individual and group support and consultation, informal debriefings following crisis incidents, individual or group reflections and prayers, referrals as appropriate to HM resources, i.e.