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Supervisor II, Production

Confluent Medical Technologies
Alajuela, Costa Ricafull_timeVerifiedPosted 10 Oct 2025

About the role

Job Description:

At Confluent, we are committed to our values of teamwork, innovation, accountability, integrity, leadership, and customer focus, and we invest in a team who represents these values. Every member of our team plays a critical role in delivering life-saving medical devices through innovative materials science, engineering, and manufacturing. We are the medical device industry's most trusted partner, and we accomplish this with an organization focused on safety, efficiency, and customer satisfaction.

We are looking for a Supervisor II, Production to join our team in Costa Rica. If you enjoy working in a fast-paced environment and making an impact on our life-saving work, this may be a good fit for you! As a uniquely qualified candidate, you will:

SUMMARY: Manufactures products and carries out supervisory responsibilities in accordance with the organization´s policies and applicable labor law; organizing and monitoring work flow.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following. Other duties may be assigned.

  • Manage employees’ daily activities to ensure production efficiencies and the training to do their work, and conduct annual performance reviews.

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; disciplining employees; addressing complaints and resolving problems.

  • Responsible for ensuring that subordinate follows all company guidelines and policies.

  • Responsible for ensuring compliance with all company regulations, policies and procedures for Health, Safety and Environment compliance.

  • Responsible for ensuring compliance with all company regulations, policies and procedures for the Quality System compliance.

  • Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.

  • Maintains quality service by establishing and enforcing organization standards.

  • Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.

  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.

  • Lead process improvements and participates of Lean Manufacturing events

  • Responds to and participates in corrective action implementation to observations identified in internal audits.

SUPERVISORY RESPONSIBILITIES:

Have supervisory responsibilities: Yes                     

Leadership: Provide unlimited supervision to others through motivation, direction, review and feedback of assigned tasks.

Supervises:

  • Production Associate I, II and III

  • Team Lead

  • Production Clerk

Supervision:

Immediate supervision: receive close supervision related to specific work activities, assignments and methods usually receive frequent surveillance over job activities; instructions are detailed and assignments are typical short-term.

EDUCATION and/or EXPERIENCE: Bachelor's degree in business administration, engineering or other related is required, with +3 years of related experience in similar roles for the Medical Industry. Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet and graphics.

OTHER SKILLS and ABILITIES:   Ability to lead and manage self-directed work team.  Ability to audit production areas identify non-compliance to requirements, and develop/oversee action plans for corrective action. Extensive knowledge in matters such as labor relations, labor law regulations, manufacturing methods, production planning and assembly activities. In depth understanding of production and quality control techniques such as CFM, JIT.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, dia

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Company

Confluent Medical Technologies

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