***This role is based at our corporate office in McLean, VA or Remote***

This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio!

What will I be doing?

As a Senior Director Management Contract Services, you will partner with owners and investors to grow Hilton's managed and franchised hotel portfolio. On the Owner Relations and Management Contract Services team reporting to the Vice President, Owner Relations and Management Contract Services, you will play a key role in retaining and increasing fee EBITDA by negotiating management agreement renewals and relicensing, resolving high-priority owner issues, cultivating relationships with key ownership groups, and managing the transition process for all managed hotel sale transactions. You will also collaborate with the Development team by drafting managed hotel term sheets, negotiating management agreements, preparing materials for Development Authority Committee and Investment Committee, and providing training support to new team members.

Your responsibilities will also include:

• Negotiate the renewal of management agreements and relicensing. This includes documenting and securing appropriate internal approvals in the global deal approval process, and drafting management agreements for new development deals once terms have been agreed and oversee distribution of agreements to relevant parties.
• Provide support to resolve owner-related issues, reviewing management contracts with legal and VP assistance to settle disputes, and addressing owner-reported concerns by communicating with operations teams and responding promptly.
• Manage the entire hotel transition process for all managed hotels, ensuring seamless transitions, communicate effectively with all parties, and compliance with legal agreements. This includes analyzing purchase, sales and management agreements and mitigating risks, and refining procedures.

How you will collaborate with others:

• Serves as the primary liaison with Ownership, Buyer, 3rd party Managers, SVPs, AVPs Quality Assurance, Franchise Administration, Development, Operations Finance, Brands, Revenue Management, IT, and any other department involved in the hotel transition, agreement renewals, problem resolutions, and other processes.
• This role drives the completion of critical actions to support smooth and successful transitions or transactions, while continuously refining and improving processes in place.

What initiatives you will take ownership of:

• Develop owner relationships through strategic meetings, orientations, and webinars, including conducting owner orientation meetings and webinars, preparing updated presentations, and scheduling key owner meetings throughout the year.
• Provide analysis on NPV of new agreement terms, negotiated franchise deals, forecasts, budgets, hotel trends, hotels at risk for cash shortages, lender defaults, performance triggers and provide recommendations to mitigate risks and exposure.

What are we looking for?
Success will demonstrate itself through the following attributes and skills