Senior Pathway Coordinator - (School of CAED)

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Weekly Work Hours

40

Compensation Range

Staff Range N07

Salary Minimum

$75,000.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Position Summary

The Dallas College Senior Pathway Coordinator is a student success-centered leadership role responsible for providing comprehensive academic pathway programming and resources to current and prospective Dallas College to School-aligned credit and non-credit students. The Senior Pathway Coordinator is a collaborative leader responsible for managing academic pathway relationships with multiple internal and external partners to facilitate the student pathway journey from start to finish, leading efforts to improve student pathway entrance, retention, persistence, and completion within a designated Dallas College School. This role works collaboratively with Deans and Department Chairs in their assigned School, Student Success Professional Development team members and Associate Deans of Success Coaching to clarify academic pathways, develop and deliver pathways professional development Student Success personnel and coordinate academic advising support for programs in their assigned School.  The Senior Pathway Coordinator works closely with the Senior Director of Retention & Completion and fellow Senior Pathway Coordinators in other Schools to align pathway initiatives with institutional goals and priorities. The role includes supervision of School-assigned Pathway Entrance and Retention Specialists and Pathway Retention Specialists, monitoring student progress, and facilitating continuous improvement within the pathway team.

Core Competencies

• Student Onboarding and Transition Support

• Career-Focused Outreach

• Case Management and Follow-Up

• Resource Navigation and Referral

• Communication and Interpersonal Skills

• Data Tracking and Organization

Required Knowledge, Skills, and Abilities

• Knowledge of the purpose of community colleges and the vision of Dallas College.

• Demonstrate knowledge of the relational impact of academic advising, degree audit, Guided Pathways, career development, and transfer.

• Demonstrate an understanding of the principles of program evaluation and student outcome assessment.

• Knowledge of the full scope, purpose and navigation of post-secondary educational opportunities in assigned School and how these pathways lead to economic opportunity.

• Demonstrated experience leading, tracking and monitoring employee performance in a remote work environment.

• Demonstrated experience in team building, rewarding team behavior that produces desired outcomes, and effectively addressing team behavior that conflicts with the mission, values and goals of the division and College.

• Demonstrate detail-oriented precision in reviewing and mapping student academic, career, and transfer milestones.

• Strong time management, organization, problem-solving, and communication skills, with an emphasis on verbal and written skills that effectively communicate complex ideas with clarity and precision.

• Strong commitment to shared accountability and high-quality customer service and care.

• An ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside a college or university.

• Excellent interpersonal skills using collaboration, tact, patience, and courtesy.

• Respond appropriately to issues in a dynamic rapidly changing educational/economic environment.

Key Responsibilities

• Oversees day-to-day operations of the pathways student success team, including academic advising coordination and intervention planning.

• Supervises and supports assigned Pathway Entrance & Retention Specialist(s) and/or Pathway Retention Specialist(s).

• Collaborates with Department Chairs and Success Coaching leadership to identify, track, and support students at risk of attrition.

• Monitors pathways entry, retention and completion metrics for programs of study in assigned Schools and contribute to the development of improvement strategies.

• Participates in program advisory board and School review meetings to provide voice to the student pathway navigation experience and to use the knowledge gained to develop ongoing pathways training for Student Success personnel.