Program Assistant

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity.  We are a purpose-driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and support their transition to a dignified life.   To learn more about our work, please visit our website at www.refugees.org.

OVERVIEW

The Preferred Communities Legal Program's Program Assistant (PA) supports the successful operation of data collection of USCRI’s comprehensive legal services program. The PA position will assist with training, data collection, data entry, and monitoring of legal subcontractors and USCRI offices. The PA will also attend trainings and Office of Refugee Resettlement meetings to stay up to date on newest policy memoranda and program guidance. The goal is to expand capacity of our legal service providers by supporting them with essential duties of data collection and monitoring organization wide as required by the Office of Refugee Resettlement. 

This position is located in Albany, NY and requires full-time in-office participation. Please do not apply if you desire a hybrid/remote option. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide legal network wide support for data collection and entry;
• Facilitate training and compliance for our dozens of legal offices; 
• Develop resources and build organizational capacity to serve vulnerable refugees; 
• Support resettlement communities through collaboration and ongoing outreach; 
• Make referrals to support services, mental health providers, and programs that can improve clients' stability and quality of life; 
• Maintain files and written reports as required; 
• Develop or improve a database and data collection systems; and  
• Perform other job-related duties as assigned by supervisor(s).  

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation.  All job duties indicated is not an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). 

POSITION REQUIREMENTS

• Bachelor's degree in social work, computer science, or a relevant field;
• Prior experience providing programmatic support services;  
• Experience in coordinating community-based services;
• Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships with program and field office staff;
• Proficient in Microsoft Office, specifically Excel, and other database programs as required;
• Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;
• Must pass a criminal background and other screening requirements;
• Ability to travel as required; and  
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.      

TRAINING REQUIREMENTS 

• Satisfactory completion of USCRI’s Orientation and Training; and
• Complete additional training as identified by supervisor(s) or Human Resources

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands; 
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PAY

 This is a full time, in person position with hourly pay rate between $22-$25/hr. and excellent benefits.

EQUAL EMPLOYMENT OPPORTUNITY

 U.S. Committee for Refugees and Immigrants is an equal opportunity employer.