Program Manager 4-ProdDev

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.

Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

You are the builder here. You will be part of a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.

Oracle’s Cloud Infrastructure team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.

We are specifically looking for a hands-on, leader to build and led and mentor a Site Reliability Engineering team that spans multiple products and geographies. The successful candidate will integrate with engineering teams to drive reliability and efficiency through automation across 100s for regions. The primary role of this successful candidate is to ensure service excellence and enable the Worldwide SRE teams to achieve our internal Service Level Objectives (SLOs) and customer facing Service Level Agreements. The candidate will have 10+ years of experience operating Infrastructure as a Service products at the Hyperscaler scale. in addition to 5 plus years of experience building and leading a high-performance engineering team. 

Career Level - IC4

Key Responsibilities:

• Leadership: Lead and mentor a team of SREs, providing guidance on best practices, processes, and career development.
• Automation: Drive initiatives across multiple organizations to automate operational tasks, improving efficiency and reducing manual intervention.
• Reliability: Define and implement strategies for maintaining and improving system reliability and uptime.
• Incident Management: Oversee incident response processes, ensuring quick resolution of issues and minimizing downtime.
• Monitoring and Metrics: Establish robust monitoring and alerting systems to proactively identify and address potential issues.
• Capacity Planning: Collaborate with engineering and product teams to plan for capacity needs and scalability.
• Collaboration: Work closely with software development teams to integrate reliability into the software development lifecycle.
• Continuous Improvement: Foster a culture of continuous improvement through post-mortem analyses and proactive recommendations.
• Documentation: Ensure all systems, processes, and procedures are well-documented and up to date.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s preferred.
• 8+ years of experience in software engineering, system administration, or site reliability engineering.
• 3+ years of experience in a leadership role managing SRE or DevOps teams.
• Strong knowledge of cloud services (AWS, GCP, Azure) and container orchestration (Kubernetes, Docker).
• Experience with monitoring tools (Prometheus, Grafana, ELK stack) and incident management systems (PagerDuty, Opsgenie).
• Proficiency in scripting and programming languages (Python, Go, Java, etc.).
• Excellent problem-solving skills and ability to work in high-pressure environments.
• Strong communication and collaboration skills, with a focus on team-building and mentorship.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $115,700 to $189,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preced