Administrative Assistant, Product

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: San Francisco, CA OR PST

About the role

Cloudflare is looking for a bright, proactive and detail-oriented Administrative Assistant to support two VPs in the Product organization: the VP of Product Platform (to whom this role reports) and the VP of Application Performance.

Your job is to keep these leaders organized, prioritized and productive while we grow the business. This role requires superior attention to detail, great organizational skills, and the ability to juggle multiple high-priority requests. It also requires the ability to work with team members at all levels, sometimes under pressure. A high level of integrity and discretion in handling confidential information is important, as is a positive attitude. The ideal candidate is a seasoned administrative assistant who can cultivate great working relationships, communicate directly, and organize around a common goal. The candidate must be based in the Pacific time zone.

What you'll do

• Admin: Provide excellent administrative support for members of the Product leadership team, exercising high attention to detail and discretion to every matter. Plan, coordinate and execute meeting set-up and events, including room set-ups, light catering, Audio/Visual set up, attendance tracking and materials distribution. Provide agendas, detailed data, information and resources in preparation for meetings.
• Customer engagement preparation: Support VPs and their Product teams with set-up and preparation for customer meetings and conferences (Cloudflare Connect, Roadshows, etc).
• Project Management: Assist team projects on an ad-hoc basis. This may include documentation on internal meetings, gathering information, and formalizing plans of action.
• Calendar: Proactively own and flawlessly execute on calendars, prioritizing with purpose, deflecting with tact, and understanding both the short- and long-term impacts of each confirmed, declined, and rescheduled meeting. Ensure the leaders are equipped with all the necessary meeting information and manage inbound and outbound requests. If you enjoy “playing Tetris” with different time zones and schedules to help people get together, that would be a plus!
• Travel and Expenses: Plan all aspects of domestic and international travel, optimizing and balancing executives’ time with cost of travel; monitoring flights for up to the minute changes; ensuring all documents are secured and up-to-date. Ensure timely submission of expense reports through Concur.
• Admin Team: Our admin team has a high degree of camaraderie and the ideal candidate will enjoy partnering closely with their peers and foster teamwork.

 

Examples of desirable skills, knowledge and experience.

• You have minimum 3 years experience as an Executive or Administrative Assistant in a high growth environment, prior experience supporting senior leaders
• Excellent verbal and written communication skills
• Exhibits a strong work ethic, professionalism, confidentiality and good judgment
• Incredibly organized and resourceful, able to juggle and multi-task with acute attention to detail and follow through
• Personable with a can-do attitude that sees no task or project to be too small or too big

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free a