Product Manager, Data and Analytics

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America.

WHO WE ARE:

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That’s why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.

We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.

The Product Manager, Data & Analytics is responsible for leading the shared data platform layer across the company’s portfolio of products. We’re looking for someone who can take the data platform to the next level. This is a high visibility role where this individual will work on key initiatives and requires someone with strong communication and presentation skills to influence and align an executive audience. 

Sounds interesting? Let’s talk.

AS A PRODUCT MANAGER, DATA AND ANALYTICS, YOU WILL:

• Driving the company’s data initiative forward to deliver value

  • Ensure all relevant data is properly getting ingested into our data platform

  • Ensure our data platform is compliant with data privacy and security regulations

  • Shape the data infrastructure to meet the quality, discoverability, and format requirements necessary for machine learning and AI models.

  • Drive innovation in the live event space and how we leverage data to provide insights to event organizers, helping them achieve their outcomes, as well as Leap’s business objectives

• Maintaining the Data and Analytics product roadmap, prioritizing based on ROI

  • Ensuring a discovery and research period is leveraged to ensure we’re delivering the right solutions based on market and client needs

  • Understand the data needs of different audiences and where that falls in priority - internal stakeholders, leadership, and various tiers of clients

  • Partnering with other product managers to collectively achieve outcomes where dependencies and competing priorities need to be coordinated across teams

  • Collaborating with other stakeholders to align on priorities and identify market opportunities

• Manage the day-to-day product management duties for our Data Platform and Analyst teams

• Manage two workstreams - one for our data engineering team and another for our analyst team that manages our data visualizations / dashboards

• Gather and incorporate feedback into product feature requirements

• Work with both onshore and offshore development resources (Tech Lead is located in the US)

• Manage data and custom development requests, both internal and for external clients

• Ensure solutions are designed to work across the Leap product suite, as appropriate

• Acting as a subject matter expert and internal evangelist in the data and analytics space here at Leap

  • Stay up-to-date on topics related to data and analytics

  • Encourage others at the organization to leverage best practices around data usage and analytics requests

  • Maintain high standards around data integrity and what we’re leveraging in our data platform

EXPERIENCE & SKILLS:

Required

• 5+ years experience in product management

• 5+ years managing data or analytics products

• 3+ years working cross-product / cross-platform

• Experience working with large, disparate data sources

• Experience