Rental Coordinator

Who Is Tri-Lift Industries?

Tri-Lift Industries, Inc. is a third generation family business seeking qualified individuals to be part of our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts as well as aerial equipment and solutions, covering North Carolina, South Carolina and Virginia. 

Our vision and mission is to be THE trusted long-term material handlings partner in the market by delivering proven industry leading products and services designed to enhance our customers business. We stand by our core values that provide passion, professionalism, integrity and team work. We are a large company still small enough to care.

Tri-Lift Industries provides opportunities and offers continuous paid training, wages that are flexible, a complete benefit package for employees and their families to include paid time off, medical, dental, life, short and long-term disability, matching 401K Plan, and company clothing. Candidate must pass a pre-employment drug test and background check.

BENEFITS INCLUDE:

• Competitive Compensation and PTO
• 401(k) Plan that Matches 4%
• Medical, Dental and Vision Insurance
• Company Paid Short and Long-Term Disability
• Company Paid Life Insurance with Additional Purchase Options
• Company Paid Holidays

Hourly Range: $24 - $26

JOB SUMMARY

As a Rental Specialist, you will be an essential contributor to our success, and we will look to you to not only grow our revenue and reputation but to help our customers and clients achieve any and all goals through our efforts in coordinating and planning Rental and Trucking. The Rental Specialist will act as a consultant to client's rental needs, coordinate with our rental technicians to maintain and support our fleet, coordinate trucking and deliveries for internal departments, and coordinate with all team members to ensure mutual success. The Rental Specialist position for Tri-Lift Industries is a pivotal role in one of the largest and fastest growing departments at our company.

To help you succeed, we provide competitive pay and benefits and extensive hands on training to get you up to speed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed may be required as deemed necessary by your supervisor or rental manager.

• Primary Duties
  • Certificate of Liability
    • Coordinate with the Rental Manager every week to call each customer whose Certificate of Liability (COI) is out of date to acquire an updated one. Each received updated COI will be entered into our ERP system for account updating purposes.
  • Rental Phone Coverage
    • Take any rental calls coming into the branch. Gather all information necessary to dispatch appropriate technicians.
  • Inventory – New/Rental
    • Coordinate with the Sales Coordinator every week to see when our new rental stock units are arriving and relaying that to the Rental Manager.
    • Review the rental inventory every month with Rental Manager for equipment removal/additions.
  • Third-Party Rental Program
    • Learn and find ways to best utilize the third-party rental program we use to track rental rates vs. competitors, estimate utilization vs market standards, etc. This tool is invaluable for the growth of the department.
    • Once learned, hold a training session for sales representatives to navigate the platform to their benefit/advantage.
  • ​​​​​Rental Lead Generation
    • Suggest and provide leads to all departments (Service, Sales, Parts, Rental) for products supplied by our company that will enhance our customers’ business. The focus will be on growing the rental department itself, but should other opportunities arise, they will be passed on to the Sales Coordinator to a